Title: Status-Code: 500
Last modified: September 23, 2016

---

# Status-Code: 500

 *  [elneek](https://wordpress.org/support/users/elneek/)
 * (@elneek)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/status-code-500/)
 * Hi … I’m looking to upgrade to Pro as you have features I’m interested in but
   I’d like to see the Free version working first. At the moment I’m getting this
   error on the Information page:
 * Not expected HTTP response:
    Status-Code: 500 Server: nginx/1.10.1 Date: Fri,
   23 Sep 2016 10:05:29 GMT Content-type: text/html; charset=utf-8 Expires: Wed,
   11 Jan 1984 05:00:00 GMT Cache-control: no-cache, must-revalidate, max-age=0 
   Content: <!DOCTYPE html> <!– Ticket #11289, IE bug fix: always pad the error 
   page with enough characters such that it is greater than 512 bytes, even after
   gzip compression etc…
 * Any ideas?

Viewing 1 replies (of 1 total)

 *  [Christina Fuchs](https://wordpress.org/support/users/vanvox/)
 * (@vanvox)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/status-code-500/#post-8237628)
 * Hi,
 * does the backup job start and is running despite this error? If yes you can ignore
   the error.
    If not, we do not have a solution for this nginx problem at this 
   moment. The pro version will not help you. We add this to our todo list. Thanks
   for reporting.
 * Regards Christina

Viewing 1 replies (of 1 total)

The topic ‘Status-Code: 500’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Christina Fuchs](https://wordpress.org/support/users/vanvox/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/status-code-500/#post-8237628)
 * Status: not resolved