• So I finally found the culprit for this error. You can only update a product once or twice and then the update call throws status code 500.
    This error started after WooCommerce DB update.
    Costed me precious days and efforts!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Heckler

    (@adamkheckler)

    Hi there!

    A couple things that might help us track this down and potentially fix it:

    – What is the exact error message you get in the logs? Your host should be able to help you find it if need be.
    – Could you please send me a copy of your site’s system status report? You can find it under WooCommerce > Status in the dashboard. Click “Get system report” and then the “Copy for support” button. Once you’ve done that, paste it into your reply.

    Thanks! 🙂

    I’m having the same problem, when editing or creating a product, the error 500 is displayed, after updating wordpress/woocommerce.

    mother.of.code

    (@imazed)

    The Mother of Code

    @ramonmisse – can you please start your own thread? We’d love to help, and since your site is a different setup than @asmaashfaq ‘s, we’ll want to look at your case as a separate occurrence. Please provide the same information as was requested, so we can take a look. Thank you!

    Thread Starter asmaashfaq

    (@asmaashfaq)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://leatherfiction.com
    Site address (URL): https://leatherfiction.com
    WC Version: 5.1.0
    REST API Version: ✔ 5.1.0
    WC Blocks Version: ✔ 4.4.3
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 2.0.2
    Log Directory Writable: ✔
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.15
    PHP Post Max Size: 256 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.37-MariaDB-cll-lve
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.0.0
    WC Database Prefix: wprl_
    Total Database Size: 71.03MB
    Database Data Size: 64.39MB
    Database Index Size: 6.64MB
    wprl_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 301
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 3
    customize_changeset: 7
    elementor_library: 2
    elementor-hf: 2
    etheme_portfolio: 6
    nav_menu_item: 21
    oembed_cache: 2
    page: 19
    post: 1
    product: 39
    product_variation: 333
    revision: 25
    seedprod: 1
    shop_coupon: 10
    shop_order: 4
    staticblocks: 3
    testimonial: 2
    vc_grid_item: 2
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (17) ###
    
    Redux: by Redux.io + Dovy Paukstys – 4.1.24
    Starter Templates: by Brainstorm Force – 2.6.2
    Astra Widgets: by Brainstorm Force – 1.2.8
    CartFlows: by CartFlows Inc – 1.6.9
    Child Theme Configurator: by Lilaea Media – 2.5.8
    CMB2: by CMB2 team – 2.9.0
    Elementor: by Elementor.com – 3.1.2
    Elementor - Header, Footer & Blocks: by Brainstorm Force
    Nikhil Chavan – 1.5.7
    
    ShortPixel Image Optimizer: by ShortPixel – 4.21.2
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.49
    
    CTX Feed: by WebAppick – 4.3.53
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.11
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
    WooCommerce: by Automattic – 5.1.0
    Yoast SEO: by Team Yoast – 16.0.2
    WP Rocket: by WP Media – 3.7.5
    WPForms Lite: by WPForms – 1.6.5
    
    ### Inactive Plugins (3) ###
    
    Customer Reviews for WooCommerce: by Customer Reviews – 4.8
    Facebook for WooCommerce: by Facebook – 2.3.2
    Jetpack by WordPress.com: by Automattic – 9.5
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #38 - /store/
    Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: ❌ Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #1767 - /terms-of-service/
    
    ### Theme ###
    
    Name: Astra Child
    Version: 2.6.0.1603645763
    Author URL: https://wpastra.com/about/
    Child Theme: ✔
    Parent Theme Name: Astra
    Parent Theme Version: 3.1.2 – 3.2.0 is available
    Parent Theme Author URL: https://wpastra.com/about/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 4,406
    Oldest: 2021-02-24 18:45:17 +0000
    Newest: 2021-03-26 13:47:00 +0000
    
    Pending: 6
    Oldest: 2021-03-26 14:02:00 +0000
    Newest: 2021-03-31 18:41:00 +0000
    
    ### Status report information ###
    
    Generated at: 2021-03-26 14:00:45 +00:00
    
    Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    Thank you for the System Status Report. It seems the extension itself is currently inactive.

    What happens if you activate the extension and update to the latest version? (2.3.3)?

    If you’re still seeing an error, can you please share a screenshot of the error itself as a support request under https://wordpress.org/support/plugin/facebook-for-woocommerce/ with a link to this review?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/.
    You can share the direct link to the image as a response to this topic.

    [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc]

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Status Code 500 on Product Update’ is closed to new replies.