Title: Status / cancellation
Last modified: January 11, 2024

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# Status / cancellation

 *  Resolved [support_home](https://wordpress.org/support/users/support_home/)
 * (@support_home)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/status-cancellation/)
 * Hello, I have made two test orders, but the status that they are canceled is 
   not on the invoice (or amount is 0). For accounting purposes, it looks as if 
   the goods were purchased. how come?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/status-cancellation/#post-17335615)
 * Hi [@support_home](https://wordpress.org/support/users/support_home/),
 * The invoice is not updated after issuing a refund, or cancelling an order, because
   we follow GAAP (Generally Accepted Accounting Principles) which means that administrative
   changes should be documented separately. This means that an original invoice 
   should never be modified by a refund. In most countries (at least in the EU) 
   this is even considered fraudulent (and illegal). We have chosen to follow this
   in both the free and the paid extension.
 * That said, the [Professional extension](https://wpovernight.com/downloads/woocommerce-pdf-invoices-packing-slips-professional/)
   includes 3 new documents: the proforma invoice, the receipt and the _credit note_.
   The last one will allow you to create credit notes to your full or partially 
   refunded orders.
   _See_: [Creating a refund / credit note](https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/creating-a-refund-credit-note/).
 * Please note that the forums rules does not allow us to provide premium support
   or answering pre-sale questions for paid plugins here, therefore, please contact
   us at [support@wpovernight.com](https://wordpress.org/support/topic/status-cancellation/support@wpovernight.com?output_format=md),
   if you have more questions regarding the Professional extension.
 *  Thread Starter [support_home](https://wordpress.org/support/users/support_home/)
 * (@support_home)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/status-cancellation/#post-17340276)
 * There is no GAAP law in German, but thanks for your answer

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Status / cancellation’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [support_home](https://wordpress.org/support/users/support_home/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/status-cancellation/#post-17340276)
 * Status: resolved