Support » Plugins » Stats Plugin Won’t Accept API Key

  • I’m trying to use the stats plugin, but when I use my API key (which worked for Askimet) I get:

    The owner of that API Key (jdbahnsen) is not on the access list for this blog. When this blog was registered, a different API key was used. Have the owner of that API key visit the stats page on and add you using the form at the bottom of that page.

    I’ve gone to my dashboard page but can’t seem to figure out how to add this blog. What am I doing wrong? Thanks.

Viewing 15 replies - 1 through 15 (of 33 total)
  • Might need to contact support there:

    I tried, but the form wouldn’t except it since my blog isn’t hosted on

    That message means that you used somebody else’s API key to activate the plugin.

    Who owns the API key you used when you first activated the plugin? Get that person to add you to the access list. The form for that is on the stats reports page.

    PJ Brunet


    Similar problem, but I get no error message, no indication my key was saved, ignored, whatever. Enter my API key for the stats.php plugin (works with Askimet) and the page refreshes, nothing changes, I see the same banner at the top: “ Stats needs attention: please enter an API key or disable the plugin.” If I had to guess, maybe this is some kind of file permission issue?

    PJ Brunet


    OK, I “hardcoded” my API key and it’s not working, and like I said, it works for Askimet fine.

    An API Key is present in the source code but it did not work

    Is this because my account is really old? I probably signed up before the stats stuff was implemented.

    I’ve been having the same problem.

    API works for Askimet, not for stats.

    edit: I do not host on at all, but I do have an account.

    PJ Brunet


    Same here. I wrote one post (links to my sites) at ages ago when I signed up, never bothered using it for anything else besides the API key. Maybe there’s some connection there? Anyhow, it’s not a big deal, I already have stats, I think it was more curiosity than anything.

    I can not get my API key to work for stats either. It doesn’t do a thing. It just keeps on saying: Stats needs attention: please enter an API key or disable the plugin.

    I would love to have the stats on my blog….anyone have any idea what is going wrong? Thanks

    Me too. I just set up my blog last week and now that I’m officially a D-list blogger, I’d like to see the evidence to back that up.

    works fine for akismet.

    I am likewise having this problem … I have six or so blogs that I run, some hosted on and some installed on domains. And I’ve had no problem installing the stats plugin, or other plugins that need API keys, and setting it all up in general. Gosh I sure like WordPress.

    But on one particular domain, I get this:

    This API key was found in your database: [correct api key].

    listed on the blog stats plugin page, though – but it won’t accept it when I click “use this key.” I get this message:

    Error from last API Key attempt:

    The owner of that API Key (user) is not on the access list for this blog. When this blog was registered, user’s API key was used. To add you to the access list, user must visit this blog’s stats dashboard page and use the form at the bottom of that page.

    I would love some help. thanks oh-so much!

    any chance I can get some help for this? can I contact support/admin directly?

    I’m having a similar problem with a blog hosted on a subdomain. On the domain itself, I have the stats plugin (w/ API key) working fine.

    On the subdomain blog, which is owned by someone else, his API key won’t work for the plugin there. It says the blog was already registered with my API key — subdomains aren’t considered separate from the domain by the system, it seems. When entering my API key on the subdomain blog, it works, but the stats displayed on the Dashboard are the domain’s stats, not the subdomain’s.

    So if your problems are arising on a blog hosted on a subdomain and an API key has already been used on the domain itself, that may be the source of your problems.



    Me too.

    Trying to use stats plugin, clean domain, I get this message. Ack.



    Just tried a brand new API key, from a fresh signup. Still get

    “The Stats Plugin is not working because it needs to be linked to a account.”

Viewing 15 replies - 1 through 15 (of 33 total)
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