Support » Plugin: Jetpack by WordPress.com » Stats not working properly

  • Resolved tbetzold

    (@tbetzold)


    I am having issues with the stats for my site and the numbers are showing up low. I have used Jetpack and never had an issue, but deactivated it for a couple days while a guy did some coding work for me and jquery stuff. He fixed some issues and then a reactivated Jetpack and it does not seem to be working properly. I had installed WP Super Cache, but read that can mess with the stats, so I uninstalled that and it does not seem to be working still. Is there something I am doing wrong or why are my views not showing up properly? Here is my site:

    Homepage

    https://wordpress.org/plugins/jetpack/

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  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Happiness Engineer

    When I view your stats here:

    https://wordpress.com/my-stats/?unit=1&blog=9264351

    I see some lower stats for about 3-4 weeks ago, but everything seems normal now. Do you still think you have a problem?

    It seems to be working normal again, which is good!

    Do you know about the WP Super Cache plugin and if it works with Jetpack? I would like to install a cache plugin that is compatible with Jetpack and don’t want to install that and have the stats screw up again.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Happiness Engineer

    Hi!

    That plugin does work well with Jetpack it’s actually made by Automattic as well), and it shouldn’t mess up the stats collected by Jetpack, so go ahead and give it a shot!

    Thanks….will do!

Viewing 4 replies - 1 through 4 (of 4 total)
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