Support » Fixing WordPress » Stats not working on self-hosted site, works fine on wordpress.com

  • If I log into wordpress.com I can view my stats just fine, but if I try to view them through my dashboard or jetpack->site stats I get the following:

    We were unable to get your stats just now. Please try again.

    I just upgraded Jetpack to 1.8 this morning, though as best I can tell the rest of Jetpack is still working (feedback forms, etc) and I did hit my dashboard/stats a few times after the upgrade and nothing seemed to be awry. One short commute to work later and I have no stats.

    Is this a known issue? Is something happening server-side that’s affecting WP’s stats API or something? How do I resolve this?

    The blog I’m writing about is http://codinginmysleep.com – it is self-hosted on WP 3.4.2

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