Title: Stats not working
Last modified: September 1, 2016

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# Stats not working

 *  Resolved [nattheman](https://wordpress.org/support/users/nattheman/)
 * (@nattheman)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/stats-not-working-20/)
 * Just installed the latest version of social share, getting the following error
   when trying to access stats.
 * **Failed to retrieve information: Table ‘wp_supsystic_ss_shares’ doesn’t exist**
 * Also, not able to rename projects or parse shortcode using Visual Composer.
 * [https://wordpress.org/plugins/social-share-buttons-by-supsystic/](https://wordpress.org/plugins/social-share-buttons-by-supsystic/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * (@supsysticcom)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/stats-not-working-20/#post-7521681)
 * Hi!
    Please contact us through our [internal support](https://supsystic.com/contact-us/).
   We will check what is wrong and will help you to solve the problem.

Viewing 1 replies (of 1 total)

The topic ‘Stats not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/social-share-buttons-by-supsystic_dee2e2.
   svg)
 * [Social Share Buttons by Supsystic](https://wordpress.org/plugins/social-share-buttons-by-supsystic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/social-share-buttons-by-supsystic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/social-share-buttons-by-supsystic/)
 * [Active Topics](https://wordpress.org/support/plugin/social-share-buttons-by-supsystic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/social-share-buttons-by-supsystic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/social-share-buttons-by-supsystic/reviews/)

## Tags

 * [table missing](https://wordpress.org/support/topic-tag/table-missing/)

 * 1 reply
 * 2 participants
 * Last reply from: [supsystic](https://wordpress.org/support/users/supsysticcom/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/stats-not-working-20/#post-7521681)
 * Status: resolved