Support » Fixing WordPress » Stats graph not showing

  • My flash graph is not showing in wordpress.

    Sorry, could someone explain this to a complete idiot (i.e. me) how to do this?

    I can’t find my config file and I heard you can fix it there.
    thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    Halfelf Minion 🚀

    First, make sure that you have Flash installed on your browser. If you do, then it could be memory issue.

    If you’re talking about increasing the memory allocation in your config file, it’s the wp-config.php file that’s located in your blog directory. If that doesn’t work, there are few other methods to try to increase memory allocation. Here’s the full list:

    1. Try adding this line to your wp-config.php file:
    define('WP_MEMORY_LIMIT', '64M');
    
    2. If you have access to your PHP.ini file, change the line in PHP.ini
    If your line shows 32M try 64M:
    memory_limit = 64M ; Maximum amount of memory a script may consume (64MB)
    
    3. If you don't have access to PHP.ini try adding this to an .htaccess file:
    php_value memory_limit 64M
    
    4. Talk to your host.

    I have exactly this problem on a bunch of sites, none of the proposed solutions work.

    Moderator James Huff

    (@macmanx)

    Halfelf Minion 🚀

    First, try clearing your browser’s cache and cookies.

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    If that doesn’t work, try deactivating and deleting the plugin, then reinstall it.

    I have the same problem and have made all the steps which are explained by postings above. But the plugin isn’t running. What can I do for the next.

    Moderator James Huff

    (@macmanx)

    Halfelf Minion 🚀

    If you’re encountering trouble with the graph not loading since updating to WordPress 3.0.2, please contact the WordPress.com Happiness Engineers at http://en.support.wordpress.com/contact/

    They will be more equipped to work closely with you to find a solution to this problem.

    Make sure that you mention that you’re using the WordPress.com Stats plugin on WordPress 3.0.2.

Viewing 5 replies - 1 through 5 (of 5 total)
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