Support » Plugin: Jetpack by » Stats chart on dashboard Javascript error

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Ryan Cowles


    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can contact us using the form here:

    Please make sure to include a link to this thread in your message. Thanks!

    I’ve got it on my testsite as well as on my main site. I don’t have the debug bar console activated on my main site right now, since I’ve got the test site and I don’t think I need the debug bar on my main site when my test site is exactly the same and its purpose is to test everything for my site to make sure updates, plugins, themes and more work properly before going to my main site 🙂

    Anyway, my testsite is:

    My main site is:

    Oh, and just to make clear. Until the stats are loaded, there are no scripting errors for the Dashboard. It’s only when the stats are loaded.

    Thanks for the help!

    Plugin Contributor Ryan Cowles


    Thanks for the additional information! Could you please create a temporary account for me on your site? You can send me the credentials privately here:

    Then I can login to troubleshoot things a bit further, and you can delete the account when I am finished.

    Let me know how this sounds to you!

    Hey Ryan,

    I’ve made the user account for you on my test site and sent the details. I assumed I didn’t need to describve the whole issue again, but instead linked to this topic.

    Thanks for the help!

    Plugin Contributor Ryan Cowles


    Thanks for the login credentials! I’ve received your message, and I’ll follow up with you via email. I am going to mark this thread resolved, just so we don’t get our lines of communication mixed up.

    I am having the same problem. Would you please post any solutions?

    Plugin Author Jeremy Herve


    Jetpack Mechanic 🚀

    @tylercollier Could you follow the instructions Ryan posted above to contact us, so we can take a closer look at the issue on your site?


    To anyone else coming across this, they are helping me by suggesting to do the standard ‘turn off all the plugins 1 by 1 to find out which one conflicts with jetpack’.

Viewing 8 replies - 1 through 8 (of 8 total)
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