Stats above buttons gone | WordPress.org

Resolved willem.deboer
(@willemdeboer)

10 years, 5 months ago

Since about two days (I think) the stats above my share buttons have disappeared. I had to do some upgrading and re-uploading because of bugs in theme and plugin (not shareaholic). So they’re either not shown or lost.
I don’t know where the stats are stored. If in the database, that wasn’t touched. So either they are in a file on the server or in the database, or online. I would like to recover them. Help appreciated!

http://wordpress.org/plugins/sexybookmarks/

Viewing 2 replies - 1 through 2 (of 2 total)

Andy – Shareaholic
(@andy-shareaholic)

10 years, 4 months ago

Hi Willem,

Stats are taken directly from the official share counts from Facebook, Twitter, etc… If they’re lost, can you make sure you didn’t change anything in your URL as that would get counted by the various social networks as a separate page. Also, check that share counters are enabled.

You can see their official count at:

https://graph.facebook.com/fql?q=SELECT%20url,%20normalized_url,%20share_count,%20like_count,%20comment_count,%20total_count,commentsbox_count,%20comments_fbid,%20click_count%20FROM%20link_stat%20WHERE%20url=’http://www.YOURWEBSITE.com/blog’

http://urls.api.twitter.com/1/urls/count.json?url=YOURWEBSITE.com

Sincerely,

Andy Huang
Shareaholic Support

Thread Starter willem.deboer
(@willemdeboer)

10 years, 4 months ago

Hi Andy,

thank you for your help! Indeed I found out how the mechanism works and have corrected my settings. I regained my stats. Thank you once again!

Sincerely,

Willem

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Stats above buttons gone’ is closed to new replies.

In: Plugins
2 replies
2 participants
Last reply from: willem.deboer
Last activity: 10 years, 4 months ago
Status: resolved