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[resolved] Statistics suddenly doesn't work (6 posts)

  1. Wishow
    Member
    Posted 1 year ago #

    Hi, excuse my english.

    I've installed the plugin some months ago. It was working perfectly.
    But from May 27th there is no more statistics. There's no more visitors/visits data from that day.

    Could it be a script conflict? Any idea?

    I use the Hueman Theme.

    Thanks.

    https://wordpress.org/plugins/wp-power-stats/

  2. artifex404
    Member
    Plugin Author

    Posted 1 year ago #

    Hello.

    Do you have the most recent plugin version? Did you try to disable, and enable WP Power Stats?

    Your english is good, no need to apologize :)

  3. Wishow
    Member
    Posted 1 year ago #

    Well, I was editing my configs.

    It seems to be a problem with the IP exclusions. I was excluding just one IP, but even when I visit my site from another LAN the plugin wasn't generating new statistics data.

    I remove this Ip from the exclusions and then the plugin star to work again.

  4. artifex404
    Member
    Plugin Author

    Posted 1 year ago #

    Are you sure, that your other computers in LAN do not have the same external IP? You can check it by accessing http://ipchicken.com/ from those computers.

  5. Wishow
    Member
    Posted 1 year ago #

    Yes, I'm sure. One is the LAN of my home and the other one is from my job. Totally different IP.

    Could it be an issue related to the ISP? Could be the plugin blocking any IP generated by the same ISP?

    And... yes, I'm using the plugin last version.

  6. artifex404
    Member
    Plugin Author

    Posted 1 year ago #

    Try to remove IP exclusions for the moment. I'll try to fix it asap.

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