Title: Statistics report sent while not selected
Last modified: July 4, 2022

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# Statistics report sent while not selected

 *  Resolved [manu.p](https://wordpress.org/support/users/manup-1/)
 * (@manup-1)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/statistics-report-sent-while-not-selected/)
 * Hi,
 * Despite I followed the [guide to enable/disable the stats notifications](https://kb.mailpoet.com/article/321-how-to-enable-stats-notifications)
   and unticked the option ‘Newsletters and Post Notifications’ (just ticked ‘Welcome
   emails and WooCommerce emails’), I keep receiving my newsletter stats notifications
   by mail.
 * Did I miss something?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstatistics-report-sent-while-not-selected%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Gui A. a11n](https://wordpress.org/support/users/guicmazeredo/)
 * (@guicmazeredo)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/statistics-report-sent-while-not-selected/#post-15795729)
 * Hi there,
 * Thanks for reaching out!
 * That’s not expected behavior. Can you please give us the following extra details?
 * – What version of the MailPoet plugin are you using (e.g. 3.91.0)?
    – Can you
   try to tick the “Newsletters and Post Notifications” option and click “Save Settings”
   button. Then, untick it and click “Save Settings” button again? – Do you happen
   to have more than one site using MailPoet? Is there any chance the email with“
   Newsletters and Post Notifications” stats you are receiving is actually related
   to a different website?
 * Let us know how that goes!
 *  Thread Starter [manu.p](https://wordpress.org/support/users/manup-1/)
 * (@manup-1)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/statistics-report-sent-while-not-selected/#post-15796031)
 * Hi [@guicmazeredo](https://wordpress.org/support/users/guicmazeredo/) , thanks
   for taking care.
 * > – What version of the MailPoet plugin are you using (e.g. 3.91.0)?
 * That’s Version 3.91.0 (+ Premium)
 * >  – Can you try to tick the “Newsletters and Post Notifications” option and 
   > click “Save Settings” button. Then, untick it and click “Save Settings” button
   > again?
 * OK, just did it. Got to wait for the next newsletter to see what happens then.
 * > – Do you happen to have more than one site using MailPoet? Is there any chance
   > the email with “Newsletters and Post Notifications” stats you are receiving
   > is actually related to a different website?
 * None.
    -  This reply was modified 3 years, 10 months ago by [manu.p](https://wordpress.org/support/users/manup-1/).
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/statistics-report-sent-while-not-selected/#post-15818742)
 * Hi there [@manup-1](https://wordpress.org/support/users/manup-1/),
 * Just wanted to follow up with you to see if the issue got resolved.
 * Let us know!
 *  Thread Starter [manu.p](https://wordpress.org/support/users/manup-1/)
 * (@manup-1)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/statistics-report-sent-while-not-selected/#post-15819044)
 * Hi [@treibalen](https://wordpress.org/support/users/treibalen/) thanks for helping,
   but so far, still no new newsletter sent since I ticked the option, saved and
   then unticked and saved again. Got to wait for the next newsletter to be written
   and sent.
 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/statistics-report-sent-while-not-selected/#post-15896437)
 * Hi there [@manup-1](https://wordpress.org/support/users/manup-1/),
 * I just wanted to follow up here to see if the issue has been resolved here regarding
   the stats notification emails.
 * Thank you!
 *  Thread Starter [manu.p](https://wordpress.org/support/users/manup-1/)
 * (@manup-1)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/statistics-report-sent-while-not-selected/#post-15896778)
 * Hi, yes the issue looks like solved since I did not receive stats notifications
   by mail after the last newsletter was sent.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Statistics report sent while not selected’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
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 * 6 replies
 * 4 participants
 * Last reply from: [manu.p](https://wordpress.org/support/users/manup-1/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/statistics-report-sent-while-not-selected/#post-15896778)
 * Status: resolved