Title: Statistics not displayed
Last modified: August 22, 2016
---
# Statistics not displayed
* Resolved [S](https://wordpress.org/support/users/roode/)
* (@roode)
* [11 years, 7 months ago](https://wordpress.org/support/topic/statistics-not-displayed/)
* Hi
Thanks for this wonderful plugin. But I can’t see the statistics since 3
months ago. [http://upcity.ir/images2/68295112388008491911.png](http://upcity.ir/images2/68295112388008491911.png)
[http://upcity.ir/images2/42996505863036065152.png](http://upcity.ir/images2/42996505863036065152.png)
* [https://wordpress.org/plugins/wp-statistics/](https://wordpress.org/plugins/wp-statistics/)
Viewing 15 replies - 1 through 15 (of 42 total)
1 [2](https://wordpress.org/support/topic/statistics-not-displayed/page/2/?output_format=md)
[3](https://wordpress.org/support/topic/statistics-not-displayed/page/3/?output_format=md)
[→](https://wordpress.org/support/topic/statistics-not-displayed/page/2/?output_format=md)
* Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
* (@gregross)
* [11 years, 7 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397098)
* Look at the page source (usually ctrl-U) and check for any “fatale error” messages.
* Also check your php error log in the server.
* Thread Starter [S](https://wordpress.org/support/users/roode/)
* (@roode)
* [11 years, 7 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397166)
* In page source, after this code I don’t see anything:
and finished at this. and it don’t have any “fatal error”.
* Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
* (@gregross)
* [11 years, 7 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397181)
* Check your server’s PHP error log then, PHP errors are likely set to not display
on your install to the client.
* Also, if you go to the manual/settings/optimization pages do they work?
* Thread Starter [S](https://wordpress.org/support/users/roode/)
* (@roode)
* [11 years, 7 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397189)
* How can I see server’s PHP error log?
* Yes, manual/settings/optimization pages work.
* Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
* (@gregross)
* [11 years, 7 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397195)
* That depends on your server setup. Often there is a php_errors.log file Edith
in the root of your site or in the directory of the fie creating the errors (
wp_statistics/includes/log in this case).
* You may need to ask your hosting provider.
* Thread Starter [S](https://wordpress.org/support/users/roode/)
* (@roode)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397223)
* In log.php file (wp_statistics/includes/log) I see exactly that code in beginning
of file:
*
* I wanted host provider and they said I must put “php_flag display_errors On”
in htaccess file. I did that but I don’t see any error.
* Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
* (@gregross)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397240)
* You’ll find that code in a few places, it’s just a bit of JavaScript to enable
the controls on the boxes for the page.
* Are you using any Farsi date plugins? We’ve had issues with those in the past.
* Go through and disable any other plugins your using one at a time and check to
see if your statistics display comes back afterwards.
* Thread Starter [S](https://wordpress.org/support/users/roode/)
* (@roode)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397241)
* Yes, I use “wp-jalali”. I deactivated that but I have that problem.
* Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
* (@gregross)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397242)
* Temporarily disable any other plugins you have and see if it functions.
* Thread Starter [S](https://wordpress.org/support/users/roode/)
* (@roode)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397248)
* I disabled all plugins and I still have that problem 🙁
* Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
* (@gregross)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397249)
* Can you go to one of the pages that are not displaying information, view the
source code, save it to a text file and send it to me via the contact form on
wp-statistics.com?
* Thread Starter [S](https://wordpress.org/support/users/roode/)
* (@roode)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397251)
* I sent you.
* Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
* (@gregross)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397252)
* Go to Statistics->Settings->Overview and select “None” for all of the Widgets
to display.
* Go to the Overview page again and see if the about box shows up.
* Thread Starter [S](https://wordpress.org/support/users/roode/)
* (@roode)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397253)
* I did but I don’t see “about box”
* Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
* (@gregross)
* [11 years, 6 months ago](https://wordpress.org/support/topic/statistics-not-displayed/#post-5397255)
* Have you upgraded to 8.1?
* check that the following files exist and are the indicated sizes:
* 11,709 wp-statistics/includes/functions/country-codes.php
1,570 wp-statistics/
includes/log/widgets/about.php 3,148 wp-statistics/includes/log/widgets/browsers.
php 2,341 wp-statistics/includes/log/widgets/jqv.map.php 4,716 wp-statistics/
includes/log/widgets/google.map.php 3,974 wp-statistics/includes/log/widgets/
countries.php 4,460 wp-statistics/includes/log/widgets/hits.php 1,476 wp-statistics/
includes/log/widgets/pages.php 2,839 wp-statistics/includes/log/widgets/recent.
php 1,921 wp-statistics/includes/log/widgets/referring.php 4,602 wp-statistics/
includes/log/widgets/search.php 5,529 wp-statistics/includes/log/widgets/summary.
php 3,325 wp-statistics/includes/log/widgets/words.php
Viewing 15 replies - 1 through 15 (of 42 total)
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The topic ‘Statistics not displayed’ is closed to new replies.
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* 42 replies
* 3 participants
* Last reply from: [Greg Ross](https://wordpress.org/support/users/gregross/)
* Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/statistics-not-displayed/page/3/#post-5397395)
* Status: resolved