• Resolved nicmare

    (@nicmare)


    Koko shows average access of 1000 unique visitors daily since weeks. But since yesterday they cranked up to 2000, 4000 and more. I have doubts the tracking is accurate. Because the pages table does not match with the high count when i limit the range to these two days. So how reliable are these chart counts?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    Hi @nicmare,

    The pages component in the bottom-left only shows individual pages (with a post ID) that Koko is tracking, so it doesn’t necessarily have to add up to the total counts shown at the top component.

    That would however mean that all of these visits/pageviews would have to be to a page on your website that isn’t counted separately (like a category archive page). I could see this happening for a page like your home page, but not really for any other page unless you are pushing traffic to a certain page aggressively. So yeah, these numbers do seem a little suspect to me.

    Do you have a link to your site so I can take a look? Did anything change yesterday? Does your web server keep an access.log so we can maybe use that to see where all these requests are coming from?

    Thread Starter nicmare

    (@nicmare)

    Wow Danny thanks for the quick reply! I will report tomorrow. Server Usage Logs are not ready yet! I have them from 24th but will wait for the 25th as well.

    Plugin Author Danny van Kooten

    (@dvankooten)

    Hi @nicmare,

    Any news on this one?

    Thread Starter nicmare

    (@nicmare)

    strange. i swear i answered as promised but maybe the mods deleted it? TL;DR: seems it was kind of DDoS-Attack because most of the views requested wp-login.php. it went back to normal 2 days later! Thanks mate!

    • This reply was modified 8 months ago by nicmare.
    Plugin Author Danny van Kooten

    (@dvankooten)

    Glad to hear it @nicmare!

    Wondering if there’s anything we can do to prevent this from within the plugin (probably not if it’s a decently human looking DDOS request, would be easy to block the DDOS entirely if it weren’t…) or to at least provide a tool to fix the statistics retroactively?


    Thread Starter nicmare

    (@nicmare)

    yea i really would like to erase these two days at least because the chart y axis is very large now … and / or maybe also track down wp-login.php requests with a setting to NOT track those counts?!

    Plugin Author Danny van Kooten

    (@dvankooten)

    Hi @nicmare,

    What’s weird is that the actual /wp-login.php file is not being tracked by Koko Analytics, at least not by default.

    On your site, does going to /wp-login.php greet you with the default WordPress login screen or does your site use some custom login page?

    The default wp-login.php page.
    Thread Starter nicmare

    (@nicmare)

    its behaving normal with default login form like in your example. But i am using Nextend Social Login Plugin there as well.

    • This reply was modified 7 months, 4 weeks ago by nicmare.
Viewing 8 replies - 1 through 8 (of 8 total)

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