Title: Statify shows nothing
Last modified: December 29, 2021

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# Statify shows nothing

 *  Resolved [MikelF](https://wordpress.org/support/users/mikelf/)
 * (@mikelf)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/statify-shows-nothing/)
 * Hello,
    I have the problem that on a wordpress site, after several years of use,
   Statify suddenly no longer displays any data. Neither on the dashboard nor in
   the plugin itself is any data displayed. Everywhere the message “No data available”.
   Does anyone know the problem or have an idea where I could look?
 * The site is hosted by a German provider ([https://all-inkl.com](https://all-inkl.com))
   on PHP 7.4 . Version 1.8.3 is installed and the additional tool Statify – Extended
   Evaluation Version 2.6.3 is installed.
 * Thank you in advance for your help and a happy new year.
 * Hallo,
    ich habe das Problem, dass bei einer WordPressseite plötzlich, nach mehreren
   Jahren Einsatz, Statify keine Daten mehr anzeigt. Weder auf dem Dashboard noch
   im Plugin selbst werden Daten angezeigt. Überall die Meldung “Keine Daten verfügbar”.
   Kennt jemand das Problem oder hat eine Idee wo ich da suchen könnte?
 * Die Seite liegt bei einem deutschen Provider ([https://all-inkl.com](https://all-inkl.com))
   auf PHP 7.4 . Installiert ist die Version 1.8.3 und das Zusatztool Statify – 
   Erweiterte Auswertung Version 2.6.3
 * Danke vorab für eure Hilfe und einen guten Rutsch ins neuen Jahr

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Stefan Kalscheuer](https://wordpress.org/support/users/stklcode/)
 * (@stklcode)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/statify-shows-nothing/#post-15203797)
 * Hi,
 * was anything else changed within the collection period (the last weeks or since
   whenever it worked)? Caching, theme, other plugins… Typically something does 
   not simply stop working for no reason.
 * Assuming the output is correct, the obvious reason for “no data” is that there
   is no date, i.e. no visit was tracked within the configured period.
 * Reasons for this can vary. For Non-JS tracking every way of caching breaks data
   collection – however it’s quite tricky to get really no data at all, except for
   some cache-warming logic that does not trigger tracking by itself.
 * For JS tracking a theme that does not call `wp_footer()` and thus does not include
   the Statify script in the output DOM breaks tracking. Also some arbitrary JavaScript
   error in any other plugin/snipped might cause the browser to stop processing 
   further scripts. I’ve also seen some “admin lockdown” attempts that block calls
   to `/wp-admin/admin-ajax.php`.
 * Both mechanisms are affected by exclusion filters, incorrect/missing user agent
   headers or similar.
 * Without any additional information about the plugin configuration or the site
   itself, we can only guess what’s happening here.
 * Cheers,
    Stefan
 *  Plugin Support [Torsten Landsiedel](https://wordpress.org/support/users/zodiac1978/)
 * (@zodiac1978)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/statify-shows-nothing/#post-15544721)
 * Closing due to inactivity. If there is still a problem, please report back!
 * Another guess what could cause this is, that the table prefix was changed but
   the Statify tables were missed, so that now could not be found …
 * All the best
    Torsten

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Statify shows nothing’ is closed to new replies.

 * ![](https://ps.w.org/statify/assets/icon-256x256.png?rev=2355063)
 * [Statify](https://wordpress.org/plugins/statify/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/statify/#faq)
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 * 2 replies
 * 3 participants
 * Last reply from: [Torsten Landsiedel](https://wordpress.org/support/users/zodiac1978/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/statify-shows-nothing/#post-15544721)
 * Status: resolved