Title: Statcounter Stopped Working
Last modified: August 30, 2016

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# Statcounter Stopped Working

 *  Resolved [kma9090](https://wordpress.org/support/users/kma9090/)
 * (@kma9090)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/statcounter-stopped-working/)
 * I don’t exactly know when this stopped working but now from wp-admin when I click
   the statcounter link it just loads a blank page. No error messages, nothing.
 * [https://wordpress.org/plugins/official-statcounter-plugin-for-wordpress/](https://wordpress.org/plugins/official-statcounter-plugin-for-wordpress/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [StatCounterSupport](https://wordpress.org/support/users/statcountersupport/)
 * (@statcountersupport)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/statcounter-stopped-working/#post-6465290)
 * Hi,
 * Please email us using support at statcounter.com so we can better assist you.
   Your patience is appreciated.
 * _[ [Signature deleted](https://wordpress.org/support/guidelines/#do-not-spam)]_
    -  This reply was modified 6 years, 5 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 *  [StatCounterSupport](https://wordpress.org/support/users/statcountersupport/)
 * (@statcountersupport)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/statcounter-stopped-working/#post-6465303)
 * I think this ticket is a duplicate of [https://wordpress.org/support/topic/where-do-i-have-stats-in-wp-admin](https://wordpress.org/support/topic/where-do-i-have-stats-in-wp-admin)
 * Closing this ticket. We’ll continue discussion at [https://wordpress.org/support/topic/where-do-i-have-stats-in-wp-admin](https://wordpress.org/support/topic/where-do-i-have-stats-in-wp-admin)
 *  [LimaTango](https://wordpress.org/support/users/limatango/)
 * (@limatango)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/statcounter-stopped-working/#post-6465369)
 * Same problem here since 22-Aug-15. I removed the plug-in due to serious frustration,
   then found that my project on the StatCounter.com website also stopped recording
   results. I did not notice this for about a week due to travel. Now re-installed
   the plug-in, and the Project on StatCounter.com started gathering data points
   again, BUT on my WordPress site – zilch! BWI, have been a fan of StatCounter 
   for a good number of years for some other projects, but I’m getting a sinking
   feeling.
 *  [LimaTango](https://wordpress.org/support/users/limatango/)
 * (@limatango)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/statcounter-stopped-working/#post-6465370)
 * Problem recognised (but not solved). The issue is with Firefox 40.0.3 not able,
   or willing, to show the results. IE-9 & IE-11, and Chrome 44.0.2403.157, display
   results perfectly. All browsers are running on Win7 Pro.
 * Firefox does not display the StatCounter log-on screen, so there’s no chance 
   to go further. The only thing at the bottom of the (blank) screen is the WordPress
   footer and version number.
 * Take it from there, Batman.
 *  [StatCounterSupport](https://wordpress.org/support/users/statcountersupport/)
 * (@statcountersupport)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/statcounter-stopped-working/#post-6465371)
 * Hi,
 * Sorry for the trouble. Please email me using support at statcounter.com and I
   will check things out further. Your patience is appreciated.
 * _[ [Signature deleted](https://wordpress.org/support/guidelines/#do-not-spam)]_
    -  This reply was modified 6 years, 5 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Statcounter Stopped Working’ is closed to new replies.

 * ![](https://ps.w.org/official-statcounter-plugin-for-wordpress/assets/icon.svg?
   rev=1988081)
 * [StatCounter - Free Real Time Visitor Stats](https://wordpress.org/plugins/official-statcounter-plugin-for-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/official-statcounter-plugin-for-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/official-statcounter-plugin-for-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/official-statcounter-plugin-for-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/official-statcounter-plugin-for-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/official-statcounter-plugin-for-wordpress/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [StatCounterSupport](https://wordpress.org/support/users/statcountersupport/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/statcounter-stopped-working/#post-6465371)
 * Status: resolved