Starting yesterday-ish, getting CORS errors on pages with LiveChat enabled

(@zdislaw)

We are getting “Cross-Origin” errors in the console on pages where LiveChat is enabled, and the chat is not appearing. This was working perhaps as recently as yesterday (6/2/22).

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://nifbgeneva.il.3cx.us:5001/MyPhone/config/callus. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 404.

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://nifbgeneva.il.3cx.us:5001/MyPhone/config/callus. (Reason: CORS request did not succeed). Status code: (null).

TypeError: NetworkError when attempting to fetch resource. callus.js:48:297837

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter zdislaw
(@zdislaw)

1 year, 10 months ago

It’s the new plugin. Rolled back to the old version and it’s working again.

Plugin Support LiveChat3CX
(@dmitry3cx)

1 year, 10 months ago

Hello Zdislaw,

Thank you for this information, what version of 3CX do you use?

Viewing 2 replies - 1 through 2 (of 2 total)

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