Support » Installing WordPress » Starting Webpage problem

  • samsimpson48


    I have installed wordpress and I am trying to load up the site and admin. It is just going through to

    Webpage cannot be found.also my admin

    The server at can’t be found, because the DNS lookup failed. DNS is the network service that translates a website’s name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.

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  • chrisburgess


    Hi, this sounds like it could be a DNS issue rather than a WordPress issue.

    A few things to try and isolate the problem:

    1. Make sure your domain name is set up correctly, i.e. pointed to your web host
    2. Try access your site using another device and/or Internet connection
    3. Flush your DNS cache (ipconfig /flushdns)
    4. Try an alternative DNS server (Google’s public DNS servers are and

    Good luck with your issue 🙂


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