Started rejecting user comments as spam without even logging them

  • admast517

    (@admast517)


    6 years ago

    I’ve been using this plugin for a while and thought it was working great. However, I was recently alerted to the fact that users were getting their comments auto rejected as spam. However, these comments were not showing up anywhere in the logs and the only reason I found out was due to multiple user reports. It is impossible to know the extent of the damage or how long this has been going on. Very disappointed.

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  • Plugin Support csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    6 years ago

    @admast517

    Akismet routes any comments we flag as spam to the Spam queue of your comment moderation section. If they’re getting blocked or deleted, that’s not us.

    Can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form:
    https://akismet.com/contact/

    Thanks!

Viewing 1 replies (of 1 total)
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