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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Thanks for reaching out @bestsase. So we can determine more on this and ensure you can use the Site Kit dashboard as expected, please firstly share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. When checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.
    3. Do you see any warnings or errors when checking yourSite Health status  (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    Once we have the above we can provide the most suitable troubleshooting suggestions. This may include using the Health Check & Troubleshooting plugin to rule out third party plugin conflicts, or checking your Analytics and AdSense configuration, in particular whether you have both your connected Analytics properties linked to your AdSense account.

    Let me know if you have any questions with the above.

    Thread Starter bestsase

    (@bestsase)

    I found in another topic that Transliterator is causing problem with your plugin, so i uninstalled it..

    now with incognito it works, so probably i need to clear cache so it can work without incognito too…

    On site health status i have some recommendations that are actually recommendations for my web hosting, which i can’t affect or change… Thanks for the help

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @bestsase That’s correct, there is a known conflict with the Transliterator plugin which I recently addressed in this topic earlier today.

    Nice troubleshooting there! Let me know how everything is once you have cleared the cache and tried checking Site Kit once more. Do you then still see the error?

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