Support » Plugin: WP-Live Chat by 3CX » Start chat with link or button

  • Resolved tts90



    I’m trying to get a button or text link like “chat with us now”. I’ve found a link to documentation about it but those links aren’t working anymore.

    Can you help me out?


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  • There’s now an option in the general settings to add an css selector in order to do this.

    Simply add a selector to your button or link like this:

    <a href="#">My Link</a>

    And then in the options under “open chat window” add “openchat” without quotes.

    • This reply was modified 5 months, 4 weeks ago by  rojokuze.

    Hi @tts90,

    Thank you for getting in touch, we do appreciate your time.

    Could I ask if @rojokuze‘s suggestion has helped you get this setup?


    Yes I just got it to work (with some small modifications).

    For people who have the same question:

    – Go to Live Chat – general settings
    – At “Open chat window via:” choose “Click” and “Class”.
    – Fill in any classname, e.g. “openchat”
    – Give your button the “openchat” class name. With pagebuilder plugins it’s often at the “extra” or “advanced” tab.
    – Set “#0” as link to stay on the same page, without refreshing or going to the top of the page.


    Hi @tts90,

    Fantastic news, so glad to hear you were able to get this working.

    Additionally, thank you for sharing your solution.

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