Title: Stars now missing Last modified: September 1, 2016 --- # Stars now missing * [sm1975](https://wordpress.org/support/users/sm1975/) * (@sm1975) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/) * Hi Kevin, thanks for your plugin and work. * When updating to your latest plugin, the stars no longer appear. I’ve tried adding the title like the previous poster, but this did not work for me. * Also your website seems to be down! * thanks. * [https://wordpress.org/plugins/testimonial-basics/](https://wordpress.org/plugins/testimonial-basics/) Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540431) * If the stars you are referring to is on the input form then they have been removed. Only the dropdown box is now used for entering ratings. * Thread Starter [sm1975](https://wordpress.org/support/users/sm1975/) * (@sm1975) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540432) * Hi Kevin, * its actually the stars that are displayed through the shortcode. I’ve attached a screenshot of the display that is working on version 4.2.3. When i update to latest version the stars in attached screenshot disappear. * [http://tinypic.com/r/5n69ef/9](http://tinypic.com/r/5n69ef/9) * thanks. * [pinkyandzbrain](https://wordpress.org/support/users/pinkyandzbrain/) * (@pinkyandzbrain) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540498) * Yes, stars are now missing from all displays including widgets. Adding a title did not make any difference. * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540512) * [@sm1975](https://wordpress.org/support/users/sm1975/) Website url please * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540513) * [@pinkyandzbrain](https://wordpress.org/support/users/pinkyandzbrain/) – please start your own thread as the solutions may be different * supply your website url so I can take a look * [pinkyandzbrain](https://wordpress.org/support/users/pinkyandzbrain/) * (@pinkyandzbrain) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540517) * Website URL – [http://www.sunsetmhs.com](http://www.sunsetmhs.com) Testimonials Page – [http://www.sunsetmhs.com/testimonials/](http://www.sunsetmhs.com/testimonials/) * Thanks, * Alan * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540518) * [@pinkyandzbrain](https://wordpress.org/support/users/pinkyandzbrain/) * I am not seeing the styles for the css start system loaded. When I look at your header I am seeing some styles for testimonials loaded by a `gz` plugin. Please disable this plugin and see if that makes a difference. * Note that the styles for the css starts were moved over to the main stylesheet in the new version. * [pinkyandzbrain](https://wordpress.org/support/users/pinkyandzbrain/) * (@pinkyandzbrain) * [9 years, 10 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540520) * Solved… * While I was unable to find the root cause to this issue, I was able to correct it by setting JCH Optimize Pro plugin to Exclude Testimonial Basics CSS files. * It still functions correctly in my staging site without any changes to the JCH Optimize Pro plugin, so I must have some corruption occurring on my production site. * Thanks, * Alan * Thread Starter [sm1975](https://wordpress.org/support/users/sm1975/) * (@sm1975) * [9 years, 9 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540534) * hi Kevin, * i just saw this reply. * My website URL is [http://www.chocolah.com.au/reviews](http://www.chocolah.com.au/reviews) * thanks. * Thread Starter [sm1975](https://wordpress.org/support/users/sm1975/) * (@sm1975) * [9 years, 9 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540535) * ive just reverted back to your previous version as the Reviews section of the website looks horrible with the new code. * im hoping a fix can be supplied for this? * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [9 years, 9 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540536) * I have absolutely no idea what you are talking about??? * Please provide specific information and I will be glad to try and help you. * Are you talking about the drop down rating system instead of the star rating system? * Thread Starter [sm1975](https://wordpress.org/support/users/sm1975/) * (@sm1975) * [9 years, 9 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540537) * Hi Kevin, i originally opened this thread and had further info up the top, but here it is: * Hi Kevin, * its actually the stars that are displayed through the shortcode. I’ve attached a screenshot of the display that is working on version 4.2.3. When i update to latest version the stars in attached screenshot disappear. * [http://tinypic.com/r/5n69ef/9](http://tinypic.com/r/5n69ef/9) * My website URL is [http://www.chocolah.com.au/reviews](http://www.chocolah.com.au/reviews) * I’ll update the code now so you can see the issue live. * let me know if you need more info. thanks. * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [9 years, 9 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540538) * I am seeing stars in the testimonials that are displayed. * I am seeing a drop down selector for the form rating, which is as it should be. * Thread Starter [sm1975](https://wordpress.org/support/users/sm1975/) * (@sm1975) * [9 years, 9 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540539) * Can you clear your browser cache? * you’ll see the issue then! * thanks! * Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * (@kevinhaig) * [9 years, 9 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540540) * I’ve checked Chrome, Firefox, IE, the stars are there. * Are the stars missing everywhere or just the input form. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Stars now missing’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/testimonial-basics_312d05.svg) * [Testimonial Basics](https://wordpress.org/plugins/testimonial-basics/) * [Frequently Asked Questions](https://wordpress.org/plugins/testimonial-basics/#faq) * [Support Threads](https://wordpress.org/support/plugin/testimonial-basics/) * [Active Topics](https://wordpress.org/support/plugin/testimonial-basics/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/testimonial-basics/unresolved/) * [Reviews](https://wordpress.org/support/plugin/testimonial-basics/reviews/) * 15 replies * 3 participants * Last reply from: [kevinhaig](https://wordpress.org/support/users/kevinhaig/) * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/stars-now-missing/#post-7540540) * Status: not resolved