WP Customer Reviews
Stars Do Not Appear (4 posts)

  1. mrnewton
    Posted 3 years ago #

    Can someone give me a step by step solution to fix this problem. The stars do not show up on my current reviews and also do not show up when someone is trying to write a review. Since they cannot see the stars they are prevented from submitting their review. Please help!

    My website is http://www.LowcountryValet.com/Reviews

    I have uploaded the newstars.png file to my media library but cannot figure out how to add it correctly to the css file so that it appears.

    Thank you in advance!


  2. essaysnark
    Posted 3 years ago #

    Is the image in your plugins directory? Should be here:


  3. mrnewton
    Posted 3 years ago #

    I'm not sure. I uploaded the newstars.png to my website via Media Library. The url for it is

  4. essaysnark
    Posted 3 years ago #

    Are you running the latest version of the plugin? Your CSS looks different from mine.

    It could also be a conflict with your theme or another plugin. Try disabling all other plugins and switching to TwentyEleven and see if it works then.

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