Support » Plugin: Yasr - Yet Another Stars Rating » Stars Disappear Regularly + Another Problem

  • Hi, Dudo

    How are you today? πŸ™‚

    There are two not good things about the plugin now.

    FIRST:

    1.) The stars rating disappears very often (every 2-3 weeks – maybe because of the updates) and it is so BAD.

      I lose around 30% – 40% of Stars Rating

    I have to go through all my websites and pages/posts and fix it – it is a lot of work, and I lose so many time for that πŸ™

    Why is that happen? How can we fix it?

    I use these settings:

    Use Auto Insert? YES

    What? Overall Rating / Author Rating

    Where? Before the post

    Size: Medium

    Exclude Pages? No

    Show “Overall Rating” in Archive Page? YES

    Allow only logged in user to vote? Allow only logged-in users

    Rich snippet options: Review Rating

    Select default item type for all post or pages: BlogPosting

    How do you want to rate “Overall Rating”? Stars

    – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

    SECOND:

    2.) You give me some Custom CSS Code to add space between stars and first image in article.

    This is the code (Custom CSS Styles):
    – – –
    #yasr_rateit_overall {
    padding-bottom: 25px;
    }
    – – –

    Unfortunately it doesn’t work anymore. I don’t understand why.

    Can it be because of the Gutenberg?

    How to fix it?

    – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

    It will be great if we can fix these 2 problems.

    Have a great day, Dudo πŸ™‚

    • This topic was modified 2 years, 10 months ago by Ivcata.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author dudo

    (@dudo)

    Hi!

    1) Link to the site?
    What do you do mean for disappears? Doesn’t show? What do you do to fix?

    2) Change with this:

    .yasr-rater-stars {
    padding-bottom: 25px;
    }
    • This reply was modified 2 years, 10 months ago by dudo.
    Thread Starter Ivcata

    (@ivcata)

    Hi,

    Thanks for the code πŸ™‚

    I do rating on my post, pages.
    For example: 4 from 5 stars.

    After some time around 30-40% of the ratings disappears on different post, pages.
    For example: from 4 stars to zero stars.

    Then I have to go and check every website and every post/page and rate them again.

    Rating and stars simply disappear by themselves on different pages.

    That is it.

    πŸ™‚

    Hi Dudo,

    I have this problem too, stars on pages (yasr_overall_rating) sometimes just disappear from the pages.

    At other times some of them show up, others donΒ΄t, in Google results rich snippets.

    Hopefully this bug can be fixed.

    Best,
    Merik

    Plugin Author dudo

    (@dudo)

    This has really no sense.

    I’m pretty sure it’s a caching problem or something similar: link to the sites?

    Thread Starter Ivcata

    (@ivcata)

    Thread Starter Ivcata

    (@ivcata)

    .yasr-rater-stars {
    padding-bottom: 25px;
    }

    This code makes two rows of stars.

    https://ibb.co/HtzVVNz

    Plugin Author dudo

    (@dudo)

    Sorry, you’re right: from next version this will possible using this code:

    .yasr-overall-rating {
    padding-bottom: 25px;
    }
Viewing 7 replies - 1 through 7 (of 7 total)
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