Support » Theme: OceanWP » Star ratings missing from product displays and product pages

  • Resolved natip100

    (@natip100)


    I have enabled star ratings settings in Woocommerce. I have made sure the star color in Customize>Woocommerce>Advanced Styling is set so it won’t blend with the background. I cannot, for the life of me, find a setting for or get the product results pages to display star ratings. Under Customize>Woocommerce>Archives there is no list option for the star rating. How the do I get the stars to show on archive product pages?

    Also, I created a custom product display page template using Elementor. I inserted the Woocommerce star ratings widget but they do not display even on rated products. I am assuming this is related.

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  • Marko S

    (@wpfleek)

    Hello @natip100,

    Star ratings will only be displayed for products that have reviews and star ratings left by customers on your website. So the question is, do your products have reviews? Did you try leaving a test review and star rating to test if it functions, because, to the best of our knowledge, there are no issues with the star ratings?

    natip100

    (@natip100)

    Yeah I was being complacent and didn’t realize I hadn’t enabled star tastings for that product. Once I did it worked fine. Sorry about the mixup.

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