Support » Plugin: kk Star Ratings » Star rating suddenly only showing 1 star

  • Resolved zerackam

    (@zerackam)


    Hi so i have been using KK star rating throughout multiple sites and it has always come through as a light weight star rating system without the fuss. Just recently it was working great on a client site LA Vascular and it just stopped functioning normally now only showing one star as opposed to the five stars its set for. You can still vote but it only shows one star out of five. Check it out within any of the website posts. I have tried turning off all plugins with persistence of the problem. any help would be appreciated.

    Thanks

    http://wordpress.org/extend/plugins/kk-star-ratings/

Viewing 6 replies - 1 through 6 (of 6 total)
  • The css of your theme is interfering with the css of the plugin. You would have noticed that it was a theme-related issue if you had switched to twentyTwelve to check if the problem persisted with another theme.

    Add the following to your stylesheet to fix this:

    .kk-star-ratings .kksr-stars a {
        width: 25px !important;
    }
    .kk-star-ratings .kksr-star.gray {
        background-repeat: repeat;
        width: 121px;
    }

    i did just that but the problem is that not only are the stars not displaying correctly but i can only give a 4 star rating out of five meaning that i cant rate a post at the highest rating. This plugin was working perfectly previously and all of a sudden stopped working. unfortunately this did not fix it. any other ideas?

    thanks

    The plugin is working just fine. Your theme ‘Welcare’ is causing the issue.

    Change this:

    .kk-star-ratings .kksr-stars a {
        width: 25px !important;
    }

    to this:

    .kk-star-ratings .kksr-stars a {
        width: 24px !important;
    }

    and that will fix it.

    Thanks for the help and i understand that it may be my theme but now even though i can give a post a 5/5 star rating again when i goto any post i still have the same problem i had from the beginning a post is a 5/5 star rating only shows the first star as being yellow or makes it look like its only rate 1/5. I really do appreciate your help because i dont want to change away from KK star rating it works very simply and the ratings are getting indexed by google which is more than i can say for some other lesser plugins. thanks

    Add this:

    .kk-star-ratings .kksr-stars a {
        width: 24px !important;
    }
    .kk-star-ratings .kksr-star.yellow {
        background-repeat: repeat;
    }

    You are fantastic thank you for the help.

Viewing 6 replies - 1 through 6 (of 6 total)
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