Support » Plugin: NextGEN Gallery Voting » Star rating per image is not visible

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author shauno


    Hi Fokkio

    Adding the tag back into the gallery.php template should return everything to normal after the update. Are you sure you have put it in the correct place? You can have a look at the following example on pastebin to check:

    If you have got it in the correct place, and you are sure voting is enabled on the images, please provide an URL to check. If you don’t want to share the URL publicly, you can email me directly on shaunalberts AT gmail DOT com.

    I have sent you an email.


    I have the same problem,
    the vote per image has suddenly desappeared.
    And I am in the middle of a contest.

    Please help me to find out what happened!
    thank you

    I just forgot to say that I have the premium version

    Plugin Author shauno


    Hi carolavannini
    The fastest way for me to find out is to get access to your site. Please send me an email to shaunalberts AT gmail DOT com with login details and I will have a look ASAP

    EDIT: If you’ve just updated NGG, make sure you add the voting tag back into the gallery.php template. The NGG update process overwrites the template files, removing that tag.

    For me this is resolved by deactivating Nextgen gallery voting premium, downloading the new version and installing the new version over the old one.
    Thanks for your support Shauno.

    Plugin Author shauno


    No problem Fokkio, I’m glad we could get it sorted quickly 🙂

    Me too 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
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