Support » Plugin: Post Rating and Review » Star issue and how to remove star 0

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  • Thread Starter kyopie


    Also I’m not sure if I should create a new ticket for a diff issue but when I checked just now… The star view is set “display to all” for all stars i.g.

    Plugin Author bourgesloic


    About filtering comments by note, I have found the error: it’s because of mandara theme which manipulates comments filter in a way which is not compatible with my plugin.

    I will try to find a solution.

    Thread Starter kyopie


    I see… I use disqus plugin for general post btw so I’m not quite sure about madara comment filter as I don’t use that. But I hope there’s a solution somehow. Also I found this code above the plugin, what is this?

    Moderator Steven Stern (sterndata)


    Forum Moderator & Support Team Rep

    @bourgesloic I’ve deleted your request to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

    It’s never necessary to do that. Here’s why.

    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

    You’ve been placed on “modwatch” until we’re convinced such postings have stopped. Your account has *not* been banned, we just want to check things for a while before they’re public. If you wish to take issue with this, contact moderators via the #forums channel on slack (  Please do not DM me or other moderators; use the channel.

    Plugin Author bourgesloic


    @kyopie I have release a new version (1.3.4) which should fix the issue with mandara theme. Let me know if it’s ok.

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