Standard WP new user notification still send

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jack – BNFW

    (@voltronik)

    6 years, 1 month ago

    Hi @patrickdeboer,
    Thanks for your message.

    You only need to set-up one notification in order to override the default one. It sounds like WordPress is seeing an issue where multiple notifications are set-up and one is enabled and the other is disabled.

    Can you try removing the disabled one (leaving only the enabled one in use) and see if this then works?
    If the default notification is still coming through after this then it may be another plugin causing an issue, such as a membership or profile plugin.

    Thread Starter patrickdeboer

    (@patrickdeboer)

    6 years, 1 month ago

    I removed the disable one and figured out the problem is not happening when I manually add users. However, when people buy products on my website they receive a different mail. This is doneziya.killion@outree.org

    I use Easy Digital Downloads. Do you happen to know if that conflicts with your plugin?

    Plugin Author Jack – BNFW

    (@voltronik)

    6 years, 1 month ago

    Hi @patrickdeboer,
    If this email is set in the EDD settings, then it’s possible that this is overriding the From Email Address and Name in BNFW.

    It might be worth seeing if you can remove this from EDD to see if this helps.

    Plugin Author Jack – BNFW

    (@voltronik)

    5 years, 11 months ago

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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