Support » Plugin: WordPress HTTPS (SSL) » SSL Certificate Installation Help (Newb)

  • Hey all,

    I am new developer with a quick question. I am helping set up a WordPress/WooCommerce merchant website. Our “Account” and “Proceed to Checkout” features are not working and an error message, which I’m sure you’re well tired of hearing about, that says “SSL received a record that exceeded the maximum permissible length”. I know little to nothing about SSL. But I did an SSL checker on my site and discovered that our site doesn’t yet have this certification. I also installed the WP Plugin “HTTPS” hoping this would help solve the problem; alas it brought more confusion.

    here’s the page that will prompt you to click “Proceed to Checkout”.

    Short question:
    Do I need an SSL to make this feature(s) work?

    Any help appreciated.

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