[resolved] SSL cert removed but cannot redirect from https to http (3 posts)

  1. Ruth at Virtual Balance
    Posted 5 years ago #

    Last week I asked my web host, JustHost, to take off my SSL cert as my marketing firm said it was interfering with crawling. JustHost took off the SSL but were not able to redirect fom https to http. After a lot of emails to and fro, I contacted WebHosting UK who said they would be able to resolve this issue if I transferred to them. So I transferred and guess what, they can't do anything about it either.

    I don't understand when I put into my browser "http://www.mypaperwork.co.uk" or "http://www.virtualbalance.co.uk" why does it start looking for a secure site? I've cleared the history and I've tried in both Firefox and IE.

    I get this error message:
    "www.virtualbalance.co.uk uses an invalid security certificate.
    The certificate is only valid for nottingham.webhosting.uk.com.
    (Error code: ssl_error_bad_cert_domain)"

    Then when I try to make an exception I get:
    "The request was not completed. The server met an unexpected condition.
    http://www.mypaperwork.co.uk/ (port 443)
    Please forward this error screen to http://www.mypaperwork.co.uk's WebMaster."

    I don't know if this is a WordPress problem or not but I'm posting here and on the Google forum in the hopes that somebody will take pity on a complete novice who is being ripped off, I think.

  2. James Huff
    Volunteer Moderator
    Posted 5 years ago #

    First, go to Settings/General in your admin panel and make sure that the two URL values start with http:// and not https:// . If that's correct, then look in the .htaccess file for anything that could be redirecting all http:// requests to https:// .

  3. Ruth at Virtual Balance
    Posted 5 years ago #

    Thanks for your help! It's sorted out I think. The new web host seems a lot better but it took me three days of arguing and explaining. Every time one thing was put right, something else went wrong!

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