Title: SSL cert cannot be installed?
Last modified: March 23, 2021

---

# SSL cert cannot be installed?

 *  Resolved [newtob](https://wordpress.org/support/users/newtob/)
 * (@newtob)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/ssl-cert-cannot-be-installed/)
 * Hi,
    I wonder if you could help me SSL [my site](http://onlinewillstorage.com/)
   up. I have a publicly facing URL through googledomains that’s pointing at a up
   to date wordpress instance, but SSL Zen fails on enablement with the following
   error:
 * > SSL certificate cannot be installed!
   >  Due to technical limitations, it’s currently
   > not possible to install SSL certificate on an IP address or a localhost. Please
   > install the plugin on a publicly facing, worldwide unique domain name such 
   > as sslzen.com and try again.
 * I’ve used two browsers, Chrome and Edge over 24 hours, to see the same error 
   each time.
 * I’ve just migrated the URL over to this machine, is there something in WordPress
   I need to configure before i can get the cert from SSL Zen?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fssl-cert-cannot-be-installed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [SSL Zen](https://wordpress.org/support/users/sslzensupport/)
 * (@sslzensupport)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/ssl-cert-cannot-be-installed/#post-14226443)
 * Hello [@newtob](https://wordpress.org/support/users/newtob/),
 * There are not enough details available for your site to check the problem. If
   you could reach us via SSL Zen website beacon or drop us a mail with details,
   we’d be happy to help you out.
 *  Thread Starter [newtob](https://wordpress.org/support/users/newtob/)
 * (@newtob)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/ssl-cert-cannot-be-installed/#post-14256307)
 * Hi,
    I never received an answer over email so I dug in and solved the problem
   myself.
 * The server is based of a bitnami build, one that is pretty locked down. Luckily
   they have their own SSL cert system, a CLI tool called bncert , that did the 
   trick.
 * Thanks anyway,
    B

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘SSL cert cannot be installed?’ is closed to new replies.

 * ![](https://ps.w.org/ssl-zen/assets/icon.svg?rev=2252754)
 * [SSL Zen — SSL Certificate Installer & HTTPS Redirects](https://wordpress.org/plugins/ssl-zen/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ssl-zen/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ssl-zen/)
 * [Active Topics](https://wordpress.org/support/plugin/ssl-zen/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ssl-zen/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ssl-zen/reviews/)

## Tags

 * [Setup](https://wordpress.org/support/topic-tag/setup/)
 * [SSL](https://wordpress.org/support/topic-tag/ssl/)

 * 2 replies
 * 2 participants
 * Last reply from: [newtob](https://wordpress.org/support/users/newtob/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/ssl-cert-cannot-be-installed/#post-14256307)
 * Status: resolved