Title: src(unknown) in woocarousel
Last modified: July 5, 2017

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# src(unknown) in woocarousel

 *  Resolved [Dimoteca](https://wordpress.org/support/users/albertsauque/)
 * (@albertsauque)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/srcunknown-in-woocarousel/)
 * Hello,
 * I featured some new products, and the image in the carousel isn’t displayed.
   
   The console reveals src(unknown). I compared with other products and everyh Can
   you please take a look at: [http://www.alessandrosimoni.com](http://www.alessandrosimoni.com)
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [AdlPlugins](https://wordpress.org/support/users/adlplugins/)
 * (@adlplugins)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/srcunknown-in-woocarousel/#post-9751888)
 * Hi Albert,
    We are very sorry for the late reply. images may not show if the 
   image size is lower than the image cropping size. So, you may try it again by
   disabling the cropping feature on the setting page. And you may also enable the‘
   image upscaling’ feature to fix the issue.
 * We have updated the plugin and made a lot of improvements. So, you may try the
   latest version for better performance.
 *  Thread Starter [Dimoteca](https://wordpress.org/support/users/albertsauque/)
 * (@albertsauque)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/srcunknown-in-woocarousel/#post-9759550)
 * Hello Support, 5 months waiting. I fixed it by myself, just before changing plugin.
 * Unfortunately, it happens again, and don’t remember what it was.
 * Can you please check:
    [https://www.alessandrosimoni.com/test-page](https://www.alessandrosimoni.com/test-page)
 * Thanks
 *  [AdlPlugins](https://wordpress.org/support/users/adlplugins/)
 * (@adlplugins)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/srcunknown-in-woocarousel/#post-9760008)
 * Hi Albert,
 * We have checked the link you provided. Unfortunately, we did not find the plugin
   being used there. Instead, we got a 404 page.
 * By the way, if the image of any products does not show up in the product slider,
   it perhaps mostly because of the product image size being smaller than the image
   cropping size specified in the plugin’s settings.
 * So, we recommend, you try using the plugin turning the image cropping feature
   off. And if you need to use cropping feature, then make sure your product image
   is larger than the cropping size, or enable the ‘image upscaling’ feature from
   the plugin’s settings page.
 * Please do let us know if it gets fixed.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘src(unknown) in woocarousel’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/product-carousel-slider-for-woocommerce_bf95b6.
   svg)
 * [WooCommerce Product Carousel Slider](https://wordpress.org/plugins/product-carousel-slider-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/product-carousel-slider-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/product-carousel-slider-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/product-carousel-slider-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/product-carousel-slider-for-woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [AdlPlugins](https://wordpress.org/support/users/adlplugins/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/srcunknown-in-woocarousel/#post-9760008)
 * Status: resolved