We have a variety of download links using the squeeze form on this page:
Unfortunately when the user clicks the button, then enters their name and email address and downloads the file, although the PDF appears correctly, no entry is added to the sdm_downloads table and the download count in the admin interface doesn’t increment.
I’ve checked the settings and everything looks OK…
– Hide download count is ticked
– PHP dispatching is ticked
– Do not capture IP is ticked
– All other tick boxes are NOT ticked
I ticked debug as well actually, but the log didn’t show any failures, only entries that suggested everything had worked:
2020-04-06 10:25:00: [SUCCESS] Sqeeze form submitted. Processing submission.
2020-04-06 10:25:00: [SUCCESS] Sqeeze form submission recorded in DB.
2020-04-06 10:25:00: [SUCCESS] Mailchimp signup is enabled.
2020-04-06 10:25:01: [SUCCESS] Making API call to subscribe user to list ID: 11dd9e5b9a
2020-04-06 10:25:01: [SUCCESS] Mailchimp sign-up API query successful.
Any idea what might be going on here? I’m fairly experienced with JS / PHP and have had a look at the code but can’t work it out…
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