Title: Square producing critical error
Last modified: February 28, 2021

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# Square producing critical error

 *  Resolved [sarahchahy](https://wordpress.org/support/users/sarahchahy/)
 * (@sarahchahy)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/square-producing-critical-error/)
 * Our client was reporting that they were experiencing critical errors when using
   square and attempting to check out. This was last year. They couldn’t seem to
   fix the issue and it looks like others have reported this same issue on the WP
   forums. I hadn’t worked on the issue myself so I’m not sure of the particulars,
   but it looks like there are plenty of other strings here related to this issue(
   see this link for reference where it wasn’t resolved). Can anyone tell me if 
   this issue with Square has been fixed? My client would like to use it again, 
   but I can’t seem to find anywhere saying it’s been resolved and what the solution
   actually is.
 * [https://wordpress.org/support/topic/critical-error-72/](https://wordpress.org/support/topic/critical-error-72/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/)
 * (@aashik)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/square-producing-critical-error/#post-14114431)
 * Hi there!
 * Can you please request them to try the latest version and then confirm if they’re
   still facing any errors?
 * If yes, we’d be glad to further investigate this, and for that, we’ll need the
   following details:
 * 1. System Status Report:
 * You can find it via WooCommerce > Status.
    Select “Get system report” and then“
   Copy for support”.  Once you’ve done that, paste it here in your response.
 * 2. A screenshot of Square settings (WooCommerce > Settings > Square > Settings)
 * If you don’t already have a screenshot service installed, you can try [https://snipboard.io](https://snipboard.io)
   or [http://skitch.com/](http://skitch.com/).
    _You can share the direct link 
   to the image as a response to this topic._
 * 3. Any Fatal error logs they’re seeing under WooCommerce > Status > Logs > Select–
   Latest Fatal Error Log under drop-down (right side) > Click – View button
 * **[Please redact any private details, including address, name, email address,
   transaction details, API Keys, Passwords, etc]**`
 *  Plugin Support [Aashik P – a11n](https://wordpress.org/support/users/aashik/)
 * (@aashik)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/square-producing-critical-error/#post-14147746)
 * Howdy!
 * We haven’t heard back from you in a while, so I’m going to go ahead and mark 
   this thread as resolved. If you have any other questions please start a new thread.
 * Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Square producing critical error’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Aashik P – a11n](https://wordpress.org/support/users/aashik/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/square-producing-critical-error/#post-14147746)
 * Status: resolved