Title: Square Payment Processing Error Last modified: March 27, 2020 --- # Square Payment Processing Error * Resolved [jpowl](https://wordpress.org/support/users/jpowl/) * (@jpowl) * [6 years ago](https://wordpress.org/support/topic/square-payment-processing-error/) * Payment processing stopped working today. Orders halted. We tested orders and get an error after multiple attempts… “An error occurred, please try again or try an alternate form of payment.” Stripe processes just fine. * Noticed a new version of the plugin was available since I installed last week. Updated. No change. Enabled logging and tried again. Logs say… * 2020-03-16T16:25:37+00:00 CRITICAL Uncaught Error: Call to a member function getLocations() on string in /home/pdw_tenbendsbeer_prod/public_html/wp-content/ plugins/woocommerce-square/includes/API/Responses/Locations.php:51 Stack trace:# 0 /home/pdw_tenbendsbeer_prod/public_html/wp-content/plugins/woocommerce-square/ includes/API.php(609): WooCommerce\Square\API\Responses\Locations->get_locations()# 1 /home/pdw_tenbendsbeer_prod/public_html/wp-content/plugins/woocommerce-square/ includes/Settings.php(612): WooCommerce\Square\API->get_locations() #2 /home/ pdw_tenbendsbeer_prod/public_html/wp-content/plugins/woocommerce-square/includes/ Settings.php(263): WooCommerce\Square\Settings->get_locations() #3 /home/pdw_tenbendsbeer_prod/ public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-settings- api.php(266): WooCommerce\Square\Settings->get_form_fields() #4 /home/pdw_tenbendsbeer_prod/ public_html/wp-content/plugins/woocommerce-square/includes/Settings.php(80): WC_Settings_API->init_settings() #5 /home/pdw_tenbendsbeer_prod/public_ht in / home/pdw_tenbendsbeer_prod/public_html/wp-content/plugins/woocommerce-square/ includes/API/Responses/Locations.php on line 51 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsquare-payment-processing-error%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [AJ a11n](https://wordpress.org/support/users/amandasjackson/) * (@amandasjackson) * [6 years ago](https://wordpress.org/support/topic/square-payment-processing-error/#post-12612296) * Hi [@jpowl](https://wordpress.org/support/users/jpowl/) * Looking at the error, it sounds like the Location is not set for the plugin. * Can you please confirm whether the location is selected in WooCommerce >> Settings >> Square? * Thread Starter [jpowl](https://wordpress.org/support/users/jpowl/) * (@jpowl) * [6 years ago](https://wordpress.org/support/topic/square-payment-processing-error/#post-12612477) * [@amandasjackson](https://wordpress.org/support/users/amandasjackson/) thanks. Yes I set the location when I set up the plugin. It worked for about 10 days and then stopped working. The location is still set the same as it was on day 1. * [AJ a11n](https://wordpress.org/support/users/amandasjackson/) * (@amandasjackson) * [6 years ago](https://wordpress.org/support/topic/square-payment-processing-error/#post-12612882) * [@jpowl](https://wordpress.org/support/users/jpowl/) * Thank you for testing. Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. * Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. * Thread Starter [jpowl](https://wordpress.org/support/users/jpowl/) * (@jpowl) * [6 years ago](https://wordpress.org/support/topic/square-payment-processing-error/#post-12612931) * [@amandasjackson](https://wordpress.org/support/users/amandasjackson/) * ``` ### WordPress Environment ### WordPress address (URL): https://tenbendsbeer.com Site address (URL): https://tenbendsbeer.com WC Version: 3.9.3 REST API Version: ✔ 1.0.7 Log Directory Writable: ✔ WP Version: ❌ 5.3.2 - There is a newer version of WordPress available (5.4) WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.6 PHP Version: 7.3.16 PHP Post Max Size: 32 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.29.0 NSS/3.44 SUHOSIN Installed: – MySQL Version: 5.5.5-10.1.44-MariaDB Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. 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Plugins (29) ### ManageWP - Worker: by GoDaddy – 4.9.6 Gravity Forms: by rocketgenius – 2.4.17 Brizy: by Brizy.io – 1.0.122 Classic Editor: by WordPress Contributors – 1.5 Dan's GSheets Data Embedder: by Dan Dulaney – 1.2 Events Manager: by Marcus Sykes – 5.9.7.3 Gravity Forms Campaign Monitor Add-On: by Gravity Forms – 3.8 WPZOOM Social Feed Widget: by WPZOOM – 1.5.0 On-Tap Heartbeat: by Rumspeed – 0.9.1 On-Tap Status Toggle: by Rumspeed – 1.0.2 Posts from a Category Widget: by Takayuki Miyauchi – 1.2.0 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.3 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3 WooCommerce Donation Or Tip On Cart And Checkout: by Magerips – 1.7 – Not tested with the active version of WooCommerce Rumspeed Site Support: by Scot Rumery – 2.1.3 SeedProd Coming Soon Page Pro: by SeedProd – 5.12.5 Send E-mails with Mandrill: by Miller Media ( Matt Miller ) – 1.2.8 Short URL: by SedLex – 1.6.3 Simple Post Expiration: by Pippin Williamson – 1.0.1 Social Icons Widget & Block by WPZOOM: by WPZOOM – 4.0.1 Taxonomy Widget: by Michael Fields – 0.6.1 Ten Bends Beer CPT: by Scot Rumery – 1.0.1 Unyson: by ThemeFuse – 2.7.23 WooCommerce Conditional Product Fees for Checkout Premium: by Multidots – 3.2 – Not tested with the active version of WooCommerce WooCommerce Stripe Gateway: by WooCommerce – 4.3.2 WooCommerce Square: by WooCommerce – 2.1.1 WooCommerce: by Automattic – 3.9.3 – 4.0.1 is available Yoast SEO: by Team Yoast – 13.3 WP Rocket: by WP Media – 3.5.1 ### Inactive Plugins (3) ### Beaver Builder Addons by WPZOOM: by WPZOOM – 1.3.1 Beaver Builder Plugin (Lite Version): by The Beaver Builder Team – 2.3.2.5 WC Secondary Product Thumbnail: by Hendy Tarnando – 1.3.2 – Not tested with the active version of WooCommerce ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### ManageWP - Worker Loader: by ManageWP – ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #743 - /order-beer/ Cart: #79 - /cart/ Checkout: #80 - /checkout/ My account: #81 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Balance Child for Ten Bends Beer Version: 2.0.2 Author URL: https://www.wpzoom.com Child Theme: ✔ Parent Theme Name: Balance Parent Theme Version: 2.0.2 Parent Theme Author URL: https://www.wpzoom.com WooCommerce Support: ✔ ### Templates ### Overrides: wpzoom-balance/woocommerce/archive-product.php wpzoom-balance/woocommerce/single-product.php ### Action Scheduler ### Complete: 68 Oldest: 2020-03-16 15:27:36 +0000 Newest: 2020-03-31 21:05:57 +0000 Pending: 1 Oldest: 2020-04-03 19:53:00 +0000 Newest: 2020-04-03 19:53:00 +0000 Canceled: 1 Oldest: 2020-03-30 15:36:47 +0000 Newest: 2020-03-30 15:36:47 +0000 In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: – ``` * [Richard Bakos](https://wordpress.org/support/users/resonancedesigns/) * (@resonancedesigns) * [6 years ago](https://wordpress.org/support/topic/square-payment-processing-error/#post-12623385) * You need to install/enable the Soap Client class in your PHP config. Square will not work without it. If you can SSH into your server and install the soap client and edit your php.ini file to enable it, you should be good. * Check your php.ini file for something like this: `extension=php_soap.dll` or ` extension=soap` and remove the semicolon to the left of it to uncomment it, save the file, and restart your server. If you can’t find anything like that in your php.ini file then you likely don’t have the soap client installed. To install it on Debian based Apache servers the following should work: * ``` sudo apt-get install php7.0-soap sudo systemctl restart apache2.service ``` * The version number in that first line, `php7.0-soap`, depends on the version of PHP the site is running. So if it’s PHP 7.2 you should change it to `php7.2- soap` * [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * (@jricketts4) * [5 years, 12 months ago](https://wordpress.org/support/topic/square-payment-processing-error/#post-12673637) * We haven’t heard back from you in a while, so I’m going to mark this as resolved– if you have any further questions, you can start a new thread. * – Joey Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Square Payment Processing Error’ is closed to new replies. * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354) * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/) * 6 replies * 4 participants * Last reply from: [Joey – a11n](https://wordpress.org/support/users/jricketts4/) * Last activity: [5 years, 12 months ago](https://wordpress.org/support/topic/square-payment-processing-error/#post-12673637) * Status: resolved