Support » Plugin: WooCommerce Square » Square Payment not showing checkout page

  • Resolved tinzion

    (@tinzion)


    Hi, can you help us to resolve this problem?

    Square payment not showing on our checkout page please take a look

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support Aashik P. a11n

    (@aashik)

    Hi there!

    The shop, cart, and checkout are all returning a 404 error to me. Once you’ve fixed that, please make sure you’ve followed the instructions under http://docs.woocommerce.com/document/woocommerce-square/ to configure the extension correctly.

    If you’re still seeing the same problem, please get back to us with:

    1. System Status Report:

    You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    2. A screenshot of Square settings (WooCommerce > Settings > Square > Settings)

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/.
    You can share the direct link to the image as a response to this topic.

    3. Square Logs:

    There’s a built-in logging system enabled in the Square extension that could help you determine the cause of this behavior. If you haven’t enabled this already, you can enable this in (WooCommerce > Settings > Payments > Square) :

    square
    Link to image: https://d.pr/i/GX6qLH

    Once enabled, this logs the transactions and errors in **WooCommerce > Status > Logs >** Search for  Square credit logs in the drop-down at the top-right section and click on view button. Please copy the logs you’re seeing and paste them as a response to this topic.

    This will help us track where the problem lies. Note that we will only be able to view logs for actions performed after logging has been enabled. So we wouldn’t be able to track behavior via log if that occurred before enabling logs for the same.

    [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc]`

    Plugin Support Aashik P. a11n

    (@aashik)

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

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