Title: Square Not Syncing Correctly
Last modified: July 1, 2020

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# Square Not Syncing Correctly

 *  Resolved [summerhillcreative](https://wordpress.org/support/users/summerhillcreative/)
 * (@summerhillcreative)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/square-not-syncing-correctly/)
 * Are having issues with our products syncing correctly. Randomly some of our products
   will say they are out of stock even though they have plenty of stock on Square’s
   side. We have disconnected and reconnected and resynced multiple times but nothing
   seems to help.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [wpnomad a11n](https://wordpress.org/support/users/wpnomad/)
 * (@wpnomad)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/square-not-syncing-correctly/#post-13148183)
 * Hi [@summerhillcreative](https://wordpress.org/support/users/summerhillcreative/),
 * As I understand, some of the products are showing as `Out of stock` on your site,
   however, they have stock on Square side.
 * Could you please check the following:
 * 1. Make sure the SKUs of the product on WooCommerce and Square are the same.
   
   2. Make sure the products are available at the Square business location to which
   your WooCommerce site is connected (you can check the business location at WP
   Admin → WooCommerce → Settings → Payments → Square)
 * If that still doesn’t help, then please do the following:
 * 1. Enable Square logs at WP Admin → WooCommerce → Settings → Payments → Square,
   then try a manual sync from WP Admin → WooCommerce → Settings → Payments → Square
   → Update.
    2. Then copy the logs from WP Admin → WooCommerce → Status → Logs (
   from right side dropdown, select Square and click view). 3. Paste the log in 
   your reply here so we can check and help further.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/square-not-syncing-correctly/#post-13179119)
 * Hi there [@summerhillcreative](https://wordpress.org/support/users/summerhillcreative/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Square Not Syncing Correctly’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/square-not-syncing-correctly/#post-13179119)
 * Status: resolved