Support » Plugin: WooCommerce Square » Square 2.9 Uncaught Error Checkout Page

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hey @webmaster1234,

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

    Thanks

    Thread Starter webmaster1234

    (@webmaster1234)

    I don’t see how running a system report would help fix a file that is not on my server.

    The error is with the file:

    https://pay.google.com/gp/p/js/pay.js: LINE:265

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hi @webmaster1234,

    We’re not seeing this on other sites with Square, so the system report helps us narrow down the source of the problem.

    Thanks

    Thread Starter webmaster1234

    (@webmaster1234)

    I just checked one other website using Square 2.9 and found the exact same error?

    This is from another user’s thread titled “Digital wallets issue!”

    Thread link: https://wordpress.org/support/topic/digital-wallets-issue/

    Website link: https://wordpress-624629-2419914.cloudwaysapps.com/checkout/

    So it appears others are having the same error appearing on their checkout page as well. That means that it is not a localized issue so it is probably an error with your plugin or the file I mentioned in the previous post.

    Goodluck.

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Thanks for checking. I’m not seeing this in the console on their checkout page.

    Chrome

    Safari

    If you’d rather not send over your system report can you send over steps I can follow to see this same error on the other site?

    You can also save the system report to a third party service like gist.github.com and include a link to it here. You can then delete it once we’re finished.

    Cheers

    Thread Starter webmaster1234

    (@webmaster1234)

    Here is the error appearing in Mozilla from the referenced website highlighted with a red circle.

    https://imgur.com/faQdolA

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Thanks. For both of the above screenshots, those are the full consoles. There’s nothing out of view to scroll to. Here’s what I see in Firefox.

    Does this still happen for you in a private browser window?

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hi @webmaster1234,

    I wanted to follow up with you about this. There is an open bug report about a similar error that another user reported in Firefox. They also saw some of the same console errors that you mentioned. This should be fixed in the next release so hopefully, it will cover this problem too.

    If you still have trouble after the next update is released, let us know.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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