• Resolved teamf

    (@teamf)


    Hi
    I am considering using Dokan on.my site.However I have a question

    I want the commission charged to be split between the site admin and another user registered to the site (of a certain User role). So say John is a vendor on the marketplace and he sells a phone for $100. The split would need to be as follows:
    – Site Admin gets 33%
    – Special user (of certain role) gets 33%
    – John gets 33%
    Is this possible with customisation?

    Thanks in advance

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  • Plugin Support roshni07

    (@roshni07)

    Hello @teamf,

    In Dokan the admin is the only user who can charge commission. The vendor will be able to sell the product and the admin will earn commission from the sale the vendors made. I am afraid the feature is not available to split the commission between three users.

    Also, the payment in Dokan depends on your payment gateway. If you will use any adaptive gateway like Dokan stripe connect then the payment would be split to the admin and vendor directly to their account. But if you will use any non-adaptive gateway like standard PayPal or bank transfer then the money would be received by the admin and then the vendor will make a withdraw request to the admin. After approving the request, the admin will send the vendor commission manually to the vendor PayPal or Bank account.

    Thank you 🙂

Viewing 1 replies (of 1 total)
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