Hoping you can help me.
We have noticed yesterday that our donation form is not processing payments/gifts and they are registering as ‘Pending’ in the back end of the site, showing an endless spinning circle to the user. We are using Stripe and have checked it but cant see any errors on that side of things and the donations are showing as successful.
We’ve disabled all plugins and we still have the issue. We did have one payment successfully go through earlier today, but it took several hours. Whereas payments made yesterday have still not been completed.
The final step that appears under the specific donations is: “Donation accepted with Stripe account “Give freedom” using Manual API Keys.”
Appreciate any help you can provide, thank you.
The page I need help with: [log in to see the link]
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