Support » Plugin: 10Web Social Photo Feed » spinner never ends spinning: nothing loads

  • Resolved gaucho code

    (@glowzar)


    Hi guys, the plugin stopped working. I have regenerated the keys but still same issue: the loading spinner never disappears, and the images never load. no JS error on the console. any hint??

    • This topic was modified 12 months ago by gaucho code.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • kraver74

    (@kraver74)

    I have the same problem.

    Plugin Support Suzie

    (@suziekh)

    Hi,

    Would you please try to update the plugin to the latest version?

    Let me know whether after the update you still have the issue or not.

    Thank you!

    RJRISO

    (@rjriso)

    I’m having a similar problem, however I am getting an error message:
    (#100) The parameter user_id is required.

    I am on the latest version of the plugin.

    Plugin Contributor Tigran Nazaryan

    (@progmastery)

    hi @rjriso, @kraver74

    can you please provide us with links to pages where Instagram Feed is broken ?

    UPDATED TO LATEST VERSION AND ALL IS WORKING FINE NOW!!
    great job guys

    RJRISO

    (@rjriso)

    Tigran, because of the problems I was having and the problems I saw reflected in your support forum, I have switched to a different Instagram feed plugin.

    kraver74

    (@kraver74)

    It is the latest version. Version: 1.3.12

    https://tadelakt.se/

    Plugin Contributor Tigran Nazaryan

    (@progmastery)

    hi @kraver74 ,

    thanks for noting this bug. There is JS error in the plugin. We will release the fix today.

    Plugin Contributor Tigran Nazaryan

    (@progmastery)

    @rjriso ,

    sorry to hear that. It’s quite disappointing.
    We will try to find the error you mentioned above in the thread and will fix it soon. Most of the other bugs are fixed and the update will be released today.

Viewing 9 replies - 1 through 9 (of 9 total)
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