Hi @horecapascarella,
You could try upgrading your hosting plan if you have tried all our previous suggestions that we mentioned in our other posts regarding optimizing catalog load speed. What we have seen in the past with other users of the plugin is that the server processing speeds has significantly improved the performance of their catalog, so we would suggest you to try that to see if that makes a difference. In case you would wish to remove the image from the catalog page, you might need to edit plugin code which we wouldn’t recommend unless you’re comfortable doing so.
Good evening,
I have already changed the hosting in fact the site goes much faster than once.
Even the catalog goes faster, but when I load the categories it still takes several seconds. For this I would like to exclude uploading photos.
For example, when I load a page, I notice that it appears in the source file
<div id='prod-cat-thumb-item-31' class='prod-cat-item upcp-thumb-item ' data-itemid='31'>
<div id='prod-cat-thumb-div-31' class='prod-cat-thumb-image-div upcp-thumb-image-div'><a class='upcp-catalogue-link ' href='/prodotti/product/COCA-ZERO-BARATTOLO-CL.33X24/?categories=2' onclick='RecordView(31);'><img src='https://www.horecapascarella.it/wp-content/uploads/2018/10/cocazero33.jpg' alt='COCA ZERO BARATTOLO CL.33X24 Image' id='prod-cat-thumb-31' class='prod-cat-thumb-image upcp-thumb-image'></a></div>
<div id='prod-cat-title-31' class='prod-cat-title upcp-thumb-title'><a class='upcp-catalogue-link no-underline ' href='/prodotti/product/COCA-ZERO-BARATTOLO-CL.33X24/?categories=2' onclick='RecordView(31);'>COCA ZERO BARATTOLO CL.33X24</a><div class='prod-cat-display-categories-tags upcp-thumb-display-categories'><span class='upcp-display-category-label'>Category: </span>Bibite</div>
<div class='upcp-prod-desc-custom-fields upcp-custom-field-thumbs'></div></div>
<div id='prod-cat-price-31' class='prod-cat-price upcp-thumb-price'><span class='full-price' itemprop='offers' itemscope itemtype='http://schema.org/Offer'><span itemprop='priceCurrency' content=''></span><span itemprop='price' content=''></span></span></div>
<a class='upcp-catalogue-link ' href='/prodotti/product/COCA-ZERO-BARATTOLO-CL.33X24/?categories=2' onclick='RecordView(31);'><div id='prod-cat-details-link-31' class='prod-cat-details-link upcp-thumb-details-link'><span class='upcp-details-text'>Dettagli</span><span class='upcp-details-icon'></span></div>
Can I Remove the photos?
Is this the site you are talking about: https://www.horecapascarella.it/prodotti/ ?
We just went there and it loads almost instantaneously on first visit. Both the catalog overview page and the page you get once you click a category.
If you don’t want images for the categories, then just remove all the images you added. Don’t assign images to categories, like you’ve done, if you don’t want images to show. And, if you want to be sure, you can add the following custom CSS to hide the image divs from the page:
.upcp-overview-mode-image {
display: none;
}
Good evening, I wanted help on the catalog. I’ve uploaded most of the images and activated the thumbnail view, but the catalog is too slow.
I have a very fast hosting, in fact the site is very fast. The problem is in loading the product page.
When I click a category, the catalog takes about 10 seconds to load a page completely and sometimes even freezes without loading the footer.
You can help me? the link is https://www.horecapascarella.it/prodotti/
Often it freezes and does not make me go ahead with the pages of the category.
If I visualize the source of the page, in the code it results as if it loads the whole catalog, in fact the codes, the IDs, the categories of the whole catalog come out.
Hi horecapascarella,
We tested https://www.horecapascarella.it/prodotti/ and a random category page (https://www.horecapascarella.it/prodotti/?categories=17) in Chrome, Firefox and Safari and it took less than 6 seconds to load, so we were going to ask:
Would it be possible to try loading the site in another browser? Or failing that, on another computer?
We’re asking in case your current browser has an add-on (e.g. an add blocker..etc) that could be slowing down the page.
Also, here’s a few things that you can try to speed up site performance (in case you haven’t tried them already):
1) Try enabling “Thumbnail Support” (in the “Basic” area of the “Options” tab).
2) If you’re using the premium version, try setting a lower number of “Products per Page” (in the “Premium” area of the “Options” tab).
The problem is that you have loaded the smallest category, if you try for example the category 6 takes much longer. I’m interested in not locking on smartphones, which is currently happening. According to the query monitor plugin the page to open uses 15000 queries that is not normal
Hi horecapascarella,
We tried to load category 6 this time and given the number of products in that category, it hardly took us 5-6 seconds to load the page on a Chrome browser in PC. Please note, the server performance and site load time also depends on your location and the geographical location where you hosting server is based at. We are based in North America, so if your server is based in North America as well it would count for the reduced server latency. If you are in Italy, you might have an increased load time because of the distance and the latency. We could suggest you to try a good VPN service to change your location and then test the speed of your site from different locations.
