“from” address is the one in Postman settings, not the one my plugin specifies

Hello,

First, great plugin. However, I have one small problem that I cannot solve.

I use a plugin called Follow-up Emails, and it allows me to specify a “from/reply-to” email address for each automated email that I set up (each automated email can have its own from/reply-to email address). https://www.dropbox.com/s/a63fwrz2vzihenl/Screenshot%202020-01-31%2010.18.06.png?dl=0

In the Postman settings, I have gone to the “Messages” tab and specified an email address (mail@thesinglegourmet.net), and I have unchecked the “Prevent plugins and themes from changing this” box. https://www.dropbox.com/s/3cavw0rah0zqcno/Screenshot%202020-01-31%2010.28.45.png?dl=0

However, when Follow-up Emails sends an email while Postman is active, the “from” email address in the email sent to the recipient is the email address in the Postman settings (mail@thesinglegourmet.net), not the email address that is in the Follow-up Email settings (membership@thesinglegourmet.net). https://www.dropbox.com/s/1cnhpvmufj9wk4d/Screenshot%202020-01-31%2010.12.28.png?dl=0

The reply-to email address is fine, it is the one I specified in the Follow-up Email settings (membership@thesinglegourmet.net). https://www.dropbox.com/s/rltrgynckyaywch/Screenshot%202020-01-31%2010.12.46.png?dl=0

Weirdly, the email sent via bcc *does* have “from” the email address specified in Follow-up Emails. https://www.dropbox.com/s/q9geguv1zwh9hv7/Screenshot%202020-01-31%2010.47.21.png?dl=0

Any idea why the “from” address going to the recipient is mail@thesinglegourmet.net instead of membership@thesinglegourmet.net?

Thanks for your help.

• This topic was modified 4 years, 2 months ago by thesinglegourmet.