Specific search terms bypassing search.php template

Hi,
We have an issue where a few specific search terms bypass our search.php template. So far, I’ve only found 3 terms that do this: faculty, staff, library

Two of the terms (faculty and staff) are also the names of custom post types that are using ACF. However, other custom post types (e.g., Trustees) don’t seem to be affected by the issue. The other term (library) is a category of Staff.

I’ve run some of the suggested diagnostics (https://www.relevanssi.com/knowledge-base/debugging-relevanssi-searching-issues/). These are the results for the term “staff”:

– Test Results in Admin Search – Works fine
– Parameters Relavanssi is using – Seems normal:
array(67) { [“s”]=> string(5) “staff” [“error”]=> string(0) “” [“m”]=> string(0) “” [“p”]=> int(0) [“post_parent”]=> string(0) “” [“subpost”]=> string(0) “” [“subpost_id”]=> string(0) “” [“attachment”]=> string(0) “” [“attachment_id”]=> int(0) [“name”]=> string(0) “” [“pagename”]=> string(0) “” [“page_id”]=> int(0) [“second”]=> string(0) “” [“minute”]=> string(0) “” [“hour”]=> string(0) “” [“day”]=> int(0) [“monthnum”]=> int(0) [“year”]=> int(0) [“w”]=> int(0) [“category_name”]=> string(0) “” [“tag”]=> string(0) “” [“cat”]=> string(0) “” [“tag_id”]=> string(0) “” [“author”]=> string(0) “” [“author_name”]=> string(0) “” [“feed”]=> string(0) “” [“tb”]=> string(0) “” [“paged”]=> int(0) [“meta_key”]=> string(0) “” [“meta_value”]=> string(0) “” [“preview”]=> string(0) “” [“sentence”]=> string(0) “” [“title”]=> string(0) “” [“fields”]=> string(0) “” [“menu_order”]=> string(0) “” [“embed”]=> string(0) “” [“category__in”]=> array(0) { } [“category__not_in”]=> array(0) { } [“category__and”]=> array(0) { } [“post__in”]=> array(0) { } [“post__not_in”]=> array(0) { } [“post_name__in”]=> array(0) { } [“tag__in”]=> array(0) { } [“tag__not_in”]=> array(0) { } [“tag__and”]=> array(0) { } [“tag_slug__in”]=> array(0) { } [“tag_slug__and”]=> array(0) { } [“post_parent__in”]=> array(0) { } [“post_parent__not_in”]=> array(0) { } [“author__in”]=> array(0) { } [“author__not_in”]=> array(0) { } [“ignore_sticky_posts”]=> bool(false) [“suppress_filters”]=> bool(false) [“cache_results”]=> bool(true) [“update_post_term_cache”]=> bool(true) [“update_menu_item_cache”]=> bool(false) [“lazy_load_term_meta”]=> bool(true) [“update_post_meta_cache”]=> bool(true) [“post_type”]=> string(3) “any” [“posts_per_page”]=> int(10) [“nopaging”]=> bool(false) [“comments_per_page”]=> string(2) “50” [“no_found_rows”]=> bool(false) [“search_terms_count”]=> int(1) [“search_terms”]=> array(1) { [0]=> string(5) “staff” } [“search_orderby_title”]=> array(1) { [0]=> string(164) “wp_posts.post_title LIKE ‘{e16649c1cd11416fffe12baa2e484766fed2ea80f5838b3b5f034d0d98031f95}staff{e16649c1cd11416fffe12baa2e484766fed2ea80f5838b3b5f034d0d98031f95}'” } [“order”]=> string(4) “DESC” }

– MySQL Query (also seems normal)
string(487) “SELECT DISTINCT(relevanssi.doc), relevanssi.*, relevanssi.title * 5 + relevanssi.content * 1 + relevanssi.comment * 0.75 + relevanssi.tag * 0.75 + relevanssi.link * 0 + relevanssi.author + relevanssi.category * 0.75 + relevanssi.excerpt + relevanssi.taxonomy + relevanssi.customfield + relevanssi.mysqlcolumn AS tf FROM wp_relevanssi AS relevanssi WHERE (relevanssi.term LIKE ‘staff%’ OR relevanssi.term_reverse LIKE CONCAT(REVERSE(‘staff’), ‘%’)) ORDER BY tf DESC LIMIT 500”

– Look at results (probably normal)
array(83) { [6438]=> float(2978.5845718879) [65]=> float(1241.0769049533) [19062]=> float(2482.1538099066) [8929]=> float(2482.1538099066) [29115]=> float(148.92922859439) [16420]=> float(99.286152396263) [27953]=> float(99.286152396263) [15952]=> float(99.286152396263) [13649]=> float(198.57230479253) [21863]=> float(198.57230479253) [5486]=> float(198.57230479253) [22912]=> float(99.286152396263) [5277]=> float(198.57230479253) [7074]=> float(99.286152396263) [6832]=> float(99.286152396263) [29365]=> float(99.286152396263) [15547]=> float(198.57230479253) [29123]=> float(99.286152396263) [11977]=> float(198.57230479253) [8918]=> float(198.57230479253) [28394]=> float(99.286152396263) [6127]=> float(198.57230479253) [29690]=> float(99.286152396263) [30213]=> float(49.643076198131) [30215]=> float(49.643076198131) [8]=> float(99.286152396263) [10]=> float(99.286152396263) [25098]=> float(99.286152396263) [6929]=> float(49.643076198131) [13335]=> float(49.643076198131) [27681]=> float(49.643076198131) [6440]=> float(49.643076198131) [12846]=> float(49.643076198131) [6962]=> float(49.643076198131) [22322]=> float(99.286152396263) [10297]=> float(99.286152396263) [24124]=> float(49.643076198131) [9537]=> float(99.286152396263) [12355]=> float(49.643076198131) [26183]=> float(49.643076198131) [29263]=> float(99.286152396263) [6997]=> float(49.643076198131) [27225]=> float(49.643076198131) [7008]=> float(49.643076198131) [12651]=> float(99.286152396263) [8305]=> float(99.286152396263) [7027]=> float(49.643076198131) [7035]=> float(49.643076198131) [7037]=> float(49.643076198131) [7039]=> float(49.643076198131) [26499]=> float(49.643076198131) [24964]=> float(49.643076198131) [29318]=> float(49.643076198131) [29576]=> float(99.286152396263) [25994]=> float(99.286152396263) [21389]=> float(99.286152396263) [6294]=> float(99.286152396263) [14742]=> float(49.643076198131) [28054]=> float(49.643076198131) [13722]=> float(49.643076198131) [28829]=> float(49.643076198131) [28321]=> float(49.643076198131) [17826]=> float(49.643076198131) [26531]=> float(49.643076198131) [13992]=> float(49.643076198131) [14267]=> float(99.286152396263) [26050]=> float(99.286152396263) [21705]=> float(49.643076198131) [4042]=> float(99.286152396263) [8906]=> float(99.286152396263) [28878]=> float(49.643076198131) [15823]=> float(49.643076198131) [22223]=> float(99.286152396263) [29137]=> float(99.286152396263) [13528]=> float(49.643076198131) [24281]=> float(99.286152396263) [13532]=> float(49.643076198131) [30177]=> float(99.286152396263) [21736]=> float(49.643076198131) [28904]=> float(99.286152396263) [13818]=> float(49.643076198131) [26619]=> float(99.286152396263) [22524]=> float(49.643076198131) }

– Look at posts returned (partial results, maybe normal?)

array(10) { [0]=> object(WP_Post)#4992 (27) { [“ID”]=> int(6438) [“post_author”]=> string(1) “2” [“post_date”]=> string(19) “2014-06-05 09:09:08” [“post_date_gmt”]=> string(19) “2014-06-05 14:09:08” [“post_content”]=> string(11399) “[vc_row bg_type=”image” parallax_style=”vcpb-vz-jquery” bg_image_repeat=”no-repeat” bg_override=”full” enable_overlay=”enable_overlay_value” overlay_color=”rgba(0,0,0,0.5)” overlay_pattern=”transperant” overlay_pattern_opacity=”25″ seperator_enable=”seperator_enable_value” margin_top=”-50″ type=”vc_default” css=”.vc_custom_1541245662380{padding-top: 12% !important;padding-bottom: 12% !important;background: #000000 url(https://staging2.diu.edu/wp-content/uploads/2018/10/DIU-quad.jpg?id=18305) !important;}”][vc_column offset=”vc_col-lg-offset-0 vc_col-lg-12 vc_col-md-offset-0 vc_col-md-12 vc_col-sm-offset-0 vc_col-xs-12″ css=”.vc_custom_1476043981108{margin-top: 10px !important;margin-bottom: 10px !important;}”][ultimate_heading main_heading=”ADMINISTRATION & STAFF” main_heading_color=”#ffffff” spacer=”line_only” spacer_position=”bottom” line_height=”3″ main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:50px;mobile_landscape:38px;mobile:30px;” main_heading_line_height=”desktop:60px;mobile_landscape:48px;mobile:40px;” line_width=”150″ el_class=”accent-border-color” main_heading_margin=”margin-bottom:15px;”][/ultimate_heading][/vc_column][/vc_row]

[vc_row full_width=”stretch_row” bg_type=”bg_color” bg_color_value=”#f1f1f1″ css=”.vc_custom_1539876416410{padding-top: 50px !important;}”][vc_column][vc_column_text]
Administration | Emeriti | Student Services | Finance | Library Information Technology | Media Services | CEWA | School Staff

[/vc_column_text][/vc_column][/vc_row]

[vc_row full_height=”yes” bg_type=”bg_color” bg_override=”full” css=”.vc_custom_1539875566824{padding-bottom: 20px !important;}” bg_color_value=”#f1f1f1″ el_id=”administration”][vc_column width=”2/3″ offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″ css=”.vc_custom_1540222630373{padding-top: 40px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;}”][ultimate_heading main_heading=”Administration” spacer=”line_only” spacer_position=”bottom” line_height=”3″ main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:30px;” main_heading_line_height=”desktop:40px;” line_width=”100″ el_class=”accent-border-color color-title” spacer_margin=”margin-bottom:50px;” sub_heading_style=”font-weight:bold;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;” main_heading_margin=”margin-bottom:10px;”][/ultimate_heading][vc_column_text][liststaff section=’administration’][/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”bg_color” bg_override=”full” css=”.vc_custom_1665584094852{padding-bottom: 20px !important;}” bg_color_value=”#f1f1f1″ el_id=”emeriti”][vc_column width=”2/3″ offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″ css=”.vc_custom_1540222643553{padding-top: 40px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;}”][ultimate_heading main_heading=”Staff Emeriti” spacer=”line_only” spacer_position=”bottom” line_height=”3″ main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:30px;” main_heading_line_height=”desktop:40px;” line_width=”100″ el_class=”accent-border-color color-title” spacer_margin=”margin-bottom:50px;” sub_heading_style=”font-weight:bold;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;” main_heading_margin=”margin-bottom:10px;” margin_design_tab_text=””][/ultimate_heading][vc_column_text][liststaff section=’emeriti’][/vc_column_text][/vc_column][/vc_row][vc_row full_height=”yes” bg_type=”bg_color” bg_override=”full” css=”.vc_custom_1539875791265{padding-bottom: 20px !important;}” bg_color_value=”#f1f1f1″ el_id=”studentservices”][vc_column width=”2/3″ offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″ css=”.vc_custom_1540222643553{padding-top: 40px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;}”][ultimate_heading main_heading=”Student Services” spacer=”line_only” spacer_position=”bottom” line_height=”3″ main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:30px;” main_heading_line_height=”desktop:40px;” line_width=”100″ el_class=”accent-border-color color-title” spacer_margin=”margin-bottom:50px;” sub_heading_style=”font-weight:bold;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;” main_heading_margin=”margin-bottom:10px;”][/ultimate_heading][vc_column_text][liststaff section=’student services’][/vc_column_text][/vc_column][/vc_row][vc_row bg_type=”bg_color” bg_override=”full” css=”.vc_custom_1658952588950{padding-bottom: 20px !important;}” bg_color_value=”#f1f1f1″ el_id=”finance”][vc_column width=”2/3″ offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″ css=”.vc_custom_1540222643553{padding-top: 40px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;}”][ultimate_heading main_heading=”Finance” spacer=”line_only” spacer_position=”bottom” line_height=”3″ main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:30px;” main_heading_line_height=”desktop:40px;” line_width=”100″ el_class=”accent-border-color color-title” spacer_margin=”margin-bottom:50px;” sub_heading_style=”font-weight:bold;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;” main_heading_margin=”margin-bottom:10px;”][/ultimate_heading][vc_column_text][liststaff section=’Finance’][/vc_column_text][/vc_column][/vc_row][vc_row full_height=”yes” bg_type=”bg_color” bg_override=”full” css=”.vc_custom_1539875891767{padding-bottom: 20px !important;}” bg_color_value=”#f1f1f1″ el_id=”library”][vc_column width=”2/3″ offset=”vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1 vc_col-xs-offset-1 vc_col-xs-10″ css=”.vc_custom_1540222658002{padding-top: 40px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #ffffff !important;}”][ultimate_heading main_heading=”Library” spacer=”line_only” spacer_position=”bottom” line_height=”3″ main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:30px;” main_heading_line_height=”desktop:40px;” line_width=”100″ el_class=”accent-border-color color-title” spacer_margin=”margin-bottom:50px;” sub_heading_style=”font-weight:bold;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;” main_heading_margin=”margin-bottom:10px;”][/ultimate_heading]

I can’t tell what template is being used to display these unusual results. My guess is that this is some type of issue with ACF, or maybe with a shortcode that is on specific pages in the result posts? I have tried rebuilding the index and disabling and re-enabling Relevanssi and other plugins (e.g., Search and Filter Pro, Yoast SEO, Siteground Optimizer, etc.) without any luck. I can also post our custom search.php file if that would be helpful, but didn’t want to make this first post too overwhelming.

Thanks in advance for any ideas you might have.

Sincerely,
Matt

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