Support » Plugin: Header Footer Code Manager » “Specific Posts” not loading, and a workaround

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  • Plugin Support 99robotsteam

    (@99robotsteam)

    Hello @pointsi – We are sorry for this inconvenience you are facing, and thank you for the suggestions. Our team is aware of this, and we are currently working on narrowing down the cases that cause this situation.

    We will be sticking this post to the top so that others can benefit from the Work Around, should they need something quick.

    Can you please tell us the approximate number of posts on your site? If the number of posts is high, then the post list takes a bit of time to load.

    Another alternative is to check for plugin and theme conflicts – On a dev environment, please try disabling the theme and plugins one by one except our plugin to see which plugin may cause the conflict (IF ANY).

    Thank you again for taking the time to explain this, and for providing a productive workaround.

    Great, I hope the workaround is helpful for others too, and thanks for working on the issue.

    There are 10,000+ posts on my site. I have let the page sit open for a while, but still just three dots. I will try to find a conflict on a dev environment at some point.

    By the way, I re-saved the one snippet where the post lists had loaded once (and I had chosen two posts), but this time only the three dots were there, and it overwrote the snippet back to “no posts chosen.” So, for anyone who gets it to work once (and doesn’t want to use a workaround), don’t re-save the snippet unless the post list loads again.

    Plugin Support 99robotsteam

    (@99robotsteam)

    @pointsi – Thank you for the information – With 10,000+ posts, the request for the posts seems to be timing out. But we do encourage you to try looking for any other conflicts that might be present.

    Rest assured, our team is actively looking into this to ensure a smooth working experience.

    Thank you,

    sitenetworkca

    (@sitenetworkca)

    Great plugin btw – been having the same issue as above but there are only 3 posts on my site.

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