Support » Plugin: Genesis Simple Sidebars » Special UTF-8 characters wipe everything out

  • Resolved Martyn Chamberlin


    We discovered something the hard way today: if you paste in special characters into an Arbitrary HTML widget that’s part of a sidebar provided by Genesis Simple Sidebars, it results in the content in nearly all the Simple Sidebar widgets disappearing. Crazy!

    An example of a UTF-8 character that we can’t handle is .

    Luckily we had a database backup from last night that we were able to restore. But thought you would want to know about this. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Martyn,

    Thank you for reaching out to us.

    I have tested this and was not able to replicate. Are you using the latest version of the Genesis Simple Edits plugin? There may be another conflict with a plugin or script on your site causing this to occur.

    Thank you and enjoy your day!

    Interesting. We do have a lot goin on with the website. There must be something else in tandem with this that’s causing this. I’ll table this for now, thanks!

    Thank you for your reply and have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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