Title: Special characters issues
Last modified: May 19, 2020

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# Special characters issues

 *  Resolved [sonjamari](https://wordpress.org/support/users/sonjamari/)
 * (@sonjamari)
 * [6 years ago](https://wordpress.org/support/topic/special-characters-issues-2/)
 * Hello, while uploading an image with a special character ‘, I have received the
   following input: “Manu’a islands.jpg Post-processing of the image failed likely
   because the server is busy or does not have enough resources. Uploading a smaller
   image may help. The suggested maximum size is 2500 pixels.”
    I was worried if
   my disk quota was running out of space, also I hurried to make my images smaller.
   However, it didn’t work and later it occurred to me that maybe the special character
   was an issue. It was indeed. Perhaps you can add this issue to your input because
   some other users may face this issue. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years ago](https://wordpress.org/support/topic/special-characters-issues-2/#post-12867997)
 * Hi there,
 * Have you tried uploading that image with FileBird being deactivated?
    We tested
   uploading files with this “‘“ in names but we didn’t see the issue.
 * Waiting for your reply.
 * Kelly
 *  [masterhaosis](https://wordpress.org/support/users/masterhaosis/)
 * (@masterhaosis)
 * [6 years ago](https://wordpress.org/support/topic/special-characters-issues-2/#post-12870998)
 * Hey there. Yes, we just checked it. We disabled it and could not again upload
   image with ‘ mark. Once removed it can be uploaded normally. Seems that it is
   either theme or wordpress problem, or who knows what. Not with your plugin. But
   even if it is, it is silly bug, just renaming image solves problem. However, 
   missing folders we reported there in another post is serious problem.
 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years ago](https://wordpress.org/support/topic/special-characters-issues-2/#post-12874162)
 * Can you explain more about
 * > However, missing folders we reported there in another post is serious problem.
 * ?
 * Kelly
 *  [masterhaosis](https://wordpress.org/support/users/masterhaosis/)
 * (@masterhaosis)
 * [6 years ago](https://wordpress.org/support/topic/special-characters-issues-2/#post-12876341)
 * Hello Kelly, I meant on this report [https://wordpress.org/support/topic/missing-custom-folders-in-add-media/](https://wordpress.org/support/topic/missing-custom-folders-in-add-media/)
   
   this is more serious problem because we cannot approach folders directly when
   creating gallery or adding images at all.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Special characters issues’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [masterhaosis](https://wordpress.org/support/users/masterhaosis/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/special-characters-issues-2/#post-12876341)
 * Status: resolved