Title: Special characters in folder names
Last modified: October 27, 2017

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# Special characters in folder names

 *  Resolved [snowiex](https://wordpress.org/support/users/snowiex/)
 * (@snowiex)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/special-characters-in-folder-names/)
 * Hello,
 * When I use special characters eg. polish ones the file structure seems fine, 
   folders are created and files are uploaded correctly to the server. The problem
   is when somebody tries to download the file – it says that’s empty. The file 
   on the server is ok as well and when I remove polish characters from the folder
   name it works as well. Prettify is off. I browsed the forum but didn’t find anything
   like it, might have missed it.
 * Could you help out please?
 * Best regards,
    Eric

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/special-characters-in-folder-names/#post-9625756)
 * Are stats enabled or disabled? Is encryption enabled or disabled?
 *  Thread Starter [snowiex](https://wordpress.org/support/users/snowiex/)
 * (@snowiex)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/special-characters-in-folder-names/#post-9626254)
 * Stats are disabled in overall File Away settings and I haven’t included them 
   in the shortcode, left it as default. Encryption is disabled also by default.
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/special-characters-in-folder-names/#post-9626973)
 * Try enabling stats and see of you can download one of those special characters
   files.
 *  Thread Starter [snowiex](https://wordpress.org/support/users/snowiex/)
 * (@snowiex)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/special-characters-in-folder-names/#post-9632304)
 * Hi again,
 * it seems to have resolved the issue! Thanks a whole bunch
 * Bye!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Special characters in folder names’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [snowiex](https://wordpress.org/support/users/snowiex/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/special-characters-in-folder-names/#post-9632304)
 * Status: resolved