Title: Special Characters Last modified: August 22, 2016 --- # Special Characters * [juanlperaltta](https://wordpress.org/support/users/juanlperaltta/) * (@juanlperaltta) * [11 years, 1 month ago](https://wordpress.org/support/topic/special-characters-25/) * Hi, I’m using File-Away plugin. * I moved it from a sever to another one, and now the frame is missing the special characters like “á”, “é”, “í”, “ó” and “ú”. * The website is [http://deptos.itzacatepec.edu.mx/posgrado/medios-de-verificacion/](http://deptos.itzacatepec.edu.mx/posgrado/medios-de-verificacion/) * [https://wordpress.org/plugins/file-away/](https://wordpress.org/plugins/file-away/) Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/) * (@thomstark) * [11 years, 1 month ago](https://wordpress.org/support/topic/special-characters-25/#post-5919508) * Some servers handle special charaters, some dont. Depends on your server encoding. I reccomend using a language pack keyboard for special characters, rather than utf8 encoded characters. * [apaschou](https://wordpress.org/support/users/apaschou/) * (@apaschou) * [10 years, 9 months ago](https://wordpress.org/support/topic/special-characters-25/#post-5919793) * Hi, * I got exactly the same issue as described above. I think that ALL servers manage special characters but, as you mentioned, they may be configured differently ( UTF-8, ISO 8859-1, etc.). It is not easy to know which is the configuration of the server, but there should have a way to understand what is expected by the plug-in. I typically have a server with many files. I configured manually the FTP software to display correctly the special characters. The typically working encoding are “windows-1252” or “ISO 8859-1”. But displaying the same files on File Ways shows me strange characters. Finally, I discovered that if I configure the FTP to send file names in UTF-8 on the server, then File Away is displaying them correctly. For me, this is coherent as the whole WordPress encoding is UTF- 8 (). Maybe there are some other possible configurations. But I would recommend to send files on the server using UTF-8 encoding if it doesn’t work with usual Windows character set. * Regards. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Special Characters’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/file-away_e3e2e1.svg) * [File Away](https://wordpress.org/plugins/file-away/) * [Support Threads](https://wordpress.org/support/plugin/file-away/) * [Active Topics](https://wordpress.org/support/plugin/file-away/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/file-away/unresolved/) * [Reviews](https://wordpress.org/support/plugin/file-away/reviews/) * 2 replies * 3 participants * Last reply from: [apaschou](https://wordpress.org/support/users/apaschou/) * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/special-characters-25/#post-5919793) * Status: not resolved